Glad I switched I switched to GHS from another company 4 years ago and just renewed my contract. There have been minor glitches here and there, but the company has always worked very hard to keep the system working smoothly and fix any issues. They always try to find a way to help immediately over the phone, if possible, before setting up an appointment to come out in person. I would recommend them to anyone looking for a home security system.

Excellent Service I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone above and beyond in educating me about security systems and other ways to keep our house safe. I would recommend GHS to everyone.

I had the same experience as most of… I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over the phone but automatically renewing contracts because it was in the “fine print”. I sent the certified letter and told them to eat the balanced owed. I received another request for payment. I contacted AZ state attorney general and filed a complaint. That was in July 2022 and I have not received another correspondence from the company. I urge you file a complaint if are still not able to resolve your issue with this scam. The state attorney’s office was quick to respond and followed up with me after they had attempted to contact the office with no avail.

GHS / Vio GHS , Worst security company ! I have just been notified that I was billed 2times for my service as an automatic withdrawal! I attempted to find out why and was placed on hold for over 35min, no one picked up! I also NEVER RECEIVED a copy of a signed contract when the installer came, a year later when I still did not know of how to properly set up the alarm, customer service sent me a PDF thru my email and was to small to read off my phone that I called to get a hard copy sent to my home address and they advised me that they don’t do that!!! Now to find out GHS is now Vio Security... when we’re they to advise their customers. Not everyone reads their email and correspondence SHOULD BE ADDRESSED THROUGH THE USPS!! Not satisfied and I’m awaiting to finalize this situation, and what my payment refunded that they withdrew twice this month!!

Very Dissatisfied the salesman told me it would… The salesmen told me it would cost nothing because he was just switching out equipment because they bought out ADT. Which I do not believe is true. Then when installation is completed the phone verification lady explains its a 60 month agreement. I told the salesman I wanted to cancel and to remove the equipment and he tried to charge me $200.00, which made me laugh. I believe he was a sub contractor. I do not like people who say one thing and then try to change the terms after the fact. I Would never recommend this company.