
Steven Halsey
GBMy home is secure when I leave home. I have used Protect America for over 4 years to make me feel safe and secure both at home and when I am away. I have protection which will alert the fire department whether I am home or not. If someone breaks a window, walks through my home or opens any door or window, an alarm will send them running and notify the police. If you want the same peace of mind that I have, I highly recommend Protect America. One additional note; I would suggest the remote touch pad which can set the alarms after I have gone to bed.

BigPappy
GBNot only stay away, RUN away! Where to begin... They sent the system to the wrong address, then stated that I should go to the address to pick it up from whomever lived at the address they sent it to. I convinced FedEx to go and retrieve the package and route it to me. 6 days later, it arrives and is nothing like I was told. The sensors were big and barely fit anywhere. Since I already had a wired system, my wife and I decided that we were going to pass and send this back. I called them and told them I wanted to cancel and to keep my initial fee for their troubles. After them trying to haggle with me and tell me I am out of the contract window to cancel, I simply told them to sue me. They said I had 15 days and it's funny how I called to cancel before that but apparently they consider the 5 days of shipping and the other 6 days that it took for FedEx to retrieve the package from the wrong address as part of the 15 days... So now it is 3 months later and I get a call from Damon telling me that he does't want to send this to a 3rd party collection and that they will give me a option to pay off the contract. A contract that was never valid and for which I never received service. This company is a boiler room company with horrible customer service and should start taking responsibility for their own mistakes. If you mess up then you eat the cancellation. You don't try to bully someone into giving you money for services that you didn't provide.

Lisa Perkins
GBThere monitoring number is no longer… There monitoring number is no longer monitoring for Protect America as of May 5th, 2020. Their main number is no longer taking calls, you have to 'text' them your question. Obviously this is not the correct way to do business. They should have emailed each client to let them know they will not be doing business the same way in the future. From what I can tell by the CEO and 'Dave' is that the business has taken a big hit by everyone now at home. It is a crime they are not being transparent. I have instructed my bank to stop automatic payments since there is no service.

Daniel Hanson
GBJohnnie on the spot! We left our home earlier this winter to spend time in the southern climate. We left in the early AM by automobile and Bright and early the second day out we got a call from PA that our alarm had been activated. We were a bit worried, but, shortly after we were notified by PA of the situation, our very good neighbor friends called to inform us that they were the culprits that set off the alarm and that the County Sheriff had indeed talked to them about the situation. We live in a very rural area, and the law was there as soon as possible. Thanks for everything PA

Becky
DKFeeling Safe I was hesitant to try this company at first, after reading reviews about it. We have been with Protect America for months now and not one problem. The alarm has been set off numerous times, on accident, verifying the system is working. They were very friendly and helpful when I called to set everything up, as well. They also worked with me on getting all of the equipment that would be the most beneficial for my home. I definitely feel safer and would recommend this company for home security.