Reliable But Monitoring Is So Very Expensive. Lots of alarm companies offer monitoring, and their prices vary wildly. Although some are not credible or trustworthy, one can easily choose by doing some basic research, talking with neighbors, or by reading reviews like these. One thing I can count on Protection 1 for is regular rate increases. At this point i'm paying roughly twice what I would be paying with other reliable companies. I'm paying $32 a month now. And since they use a proprietary alarm system, it's not as simple as just switching monitoring services. Be warned... once you choose these guys your basically locked in to accept their rate increases and paying their high rates.

DON'T DO IT If you are looking to subscribe to security service with ADT/Protection1 Don't do it! They make it near impossible to cancel your service. It's taken over 6 months and countless hours on the phone, emails, and running around. It took SO LONG and they kept on charging us while we jumped through all their hoops. There are so many wireless cameras and other services. I would look elsewhere.

This has been the worst experience We have not received much help in setting up our alarm system and the first time around it didn't work. The second time we haven't received all of our equipment and personally I really miss my old alarm company. This one has not protected me at all for the month of October.

Poor Customer Service I set up the account only one month ago and I am so fed up with all the mess up and confusions, such as a broken sensor, wrong bill, numerous calls to schedule services, and the service person didn't show up for an appointment. You name it!

Terrible Communication, Billing Stupidity I had service at my former home with Protection 1 and the new owner took over the contract and service. I get a call once a week (for months on end now) no matter how often I tell Protection 1 this and they keep trying to bill me and call and email me about interruptions in service. I have spoken over and over to staff on the phone about this but everyone there isn't competent enough to correct the issue. Don't use this service.