So… perhaps an update is needed So… perhaps an update is needed. Northstar is still harassing us!! They originally said it would cost over1,000.00 to void our contract. Then 800.00, then 400.00. We talked to customer service and they agreed to 110.00. Now, they say we will have to go to court to settle.,Their story changes with each representative.,We originally would have fulfilled our contract. Then it broke down filling the house with alarm beeping non stop. After 10 calls to Northstar, we finally dismantled it ourselves, and went with a different company for safety reasons. We are a medically fragile household. One representative is ruder and dumber than next. So, court it is. Proceeds will go to St Jude’s Hospital.

Easy, good looking, and well worth the money. The product actually gives me peace of mind. I can access everything easily from my phone or from the touchpad screen that looks good. The customer service has been excellent thus far. The salesman was a nice young man who was great with my daughter (6 month old). The installer was prompt, professional, and efficient. If looking for a security company I recommend NorthStar

Horrible company Horrible company. Salesmen promise and then installers are incompetent. Alarm did not work after install. Called and no replies. Had another company come in and replace. I trusted talking to owner was good for cancellation. He is shady and poor excuse for a human. I am now stuck in a 42 month contract. Thats OK. I will cost them customers as much a possible. RUN FROM NORTHSTAR AS FAST AS YOU CAN.

NOT A GOOD SERVICE My service has required a technician to come out 3 times already, now a fourth time. Right now I cant gey accurate video events or skybell activity. I am still showing July 16th material although a technician was out her on July 20th. I have grown very displeased with this alarm service and equipment. Even when a storm rolls through, a customed sedvice rep doesnt even call to make sure tbe service lines havent been cut due to a burgular. Unacceptable service and the price and sedvice contract is too long for such bad service. At this very moment the skybell constantly rings, but No live events.

Northstar home security is a complete… Northstar home security is a complete joke. They don't know the first thing about security or customer service. They lock you into a 5 year contract because they know its the only way they can keep your business. BEWARE STAY AWAY!!!