Very impressed! My brother found your website when searching for Iams puppy food...you were the cheapest by far. Delivery was prompt and I received regular text updates, tracking my items and estimated time of delivery. Would highly recommend and definitely use again (when I've run out of stock,)

Appalling. DO NOT USE Their products are reasonably priced but the compliments end here. Like many of the other reviewers have stated here, dreadful customer service, especially on the delivery side of things. Telephone staff are rude and patronising too. I found the same products online for the same price with free delivery and guaranteed one hour delivery slots. Use this company at your peril.

Expensive Delivery! We use Swell Pets mainly to buy large (15kg) sacks of premium dog food. It is very convenient to have it delivered to our door, and also cost-effective to receive a good discount for buying in bulk. However the delivery charges considerably reduce the price discount. We live in the UK but not on the 'mainland', but can't believe that delivery charges should be so very different from delivering to the provinces.

Swell always make you feel comfortable… Swell always make you feel comfortable and not like your fed wrong information or backed into buying something you don't need. Jamies in there store is always lovely to talk too and always has a smile, as do all the other staff members. I cannot recommend them more!

Nice staff on phone!! 1st time I have used Swell Pets but I had to get in contact with them as my next day delivery didn't happen (it was 3 days late) and when it did arrive the contents were damaged. Really nice guy on phone sorted refund on damaged goods and was very polite. Will use them again but hopefully I won't encounter the same delivery problems with Parcel Force as it was extremely BAD!!!!!!