Great customer service Great customer service Got money refunded from mal functioning discount code Swift delivery

Excellent and very fast service, will definitely use again We hadn't used this particular supplier before but because our normal one had run out of stock we didn't have a lot of choice....but what a great decision. They have been absolutely excellent - easy to use web site, free postage on our order, plenty of information by email to keep us up to date as to how things were progressing and next day delivery. Highly recommended.

Product purchased (Naturediet) is way below usual standard Purchased 3 pack x 18 punnets of Naturediet. A number of the punnets had leaked inside the boxes resulting in having to wash all 54 punnets. Now I have actually started to use them, the quality is way below any I have purchased over the last 6 years (usually buy online from GW Titmuss, but their website was down). The consistency of the dog food is normally quite hard, like butter or pate. This batch is more like a disgusting yogurt.

Ordered a dog drying coat Ordered a dog drying coat, order arrived 3days later only to find the wrong item had been dispatched. After contacting swell by email I heard nothing, after another couple of days I phoned swell only to be told to return the wrong item for my order to be delivered later in the day it was confirmed by email that they did not have the dog drying coat in stock. WHY ARE YOU SELLING PRODUCTS THAT YOU DO NOT HAVE IN STOCK

Swell pets Swell service I have used Swell Pets on numerous occasions and find their products are high quality. The delivery times are exceptional , usually next day free of charge. I order our dog food and have found that so far they have never been beaten on price. I happily recommended Swell Pets to family friends and all .