A fan of the process Loved the access and software made it super easy - Loved the pay and go and easy returns I was traveling at my daughters house and needed a quick fix/clean before adding bunk beds to their children's room. The quality of the machine was very commercial but didnt draw up the water as well as my own Bissell--that makes all the difference on these machines--- as long as yo pour down warm/hot water the catch is drawing the water up effectively

Cleaning power Even the cheapest rug doctor cleaning liquid demonstrated an insane ability to pull filth from a carpet I didn't know was particularly dirty. I wanted to clean up a spot of vomit and ended up picking up about a boulder worth of dust and sand-like particles. Also, the vomit spot disappeared entirely, despite sitting there for several days.

My husband was forced to retire My husband was forced to retire. They did a paper trail and set him up. And then threaten to fire him. He has worked for the company for over 33 years and was given a raise not more then 2-3 years ago after not giving him a raise for many many years. A new manager came in the Okc area and thinking she’s a hot shot did what she could to get my husband out. He is 72 and they repeatedly said don’t leave don’t leave for years and then gave him a raise right around the age of 70. So he would stay. We were given on 3 weeks to prepare. He was told retire or be fired recently. There were no issues until this young lady came through as a new manager. I know this is out right discrimination and ageism. He wasn’t planning on retiring yet. I have health issues n and now have no insurance due to this. Today was his last day. What’s sad is they said leave or be fired n then we will throw you a retirement party. What an insult!!!!! He went to his retirement party. But I could not be there to support because I see right through exactly what’s happening here. Thanks to this lady the upper management’s decision I have no medical insurance n now have no way to pay for medicine now. Shame on you rug dictor/bissell!!!! If you’re looking for a job. This is not the place to go. Several are ready to quit because of this new manger in Okc area. She thinks she’s a hot shot. Well what goes around comes around. It will all come back on her. They don’t give raises very often either n when they do it’s too late. We will figure it out. But having more then 3 weeks to prepare might have helped me find employment myself with insurance. I haven’t had time to get employment with insurance within that time. And the disrespect they showed to my husband is terrible. He deserved better then that.

They consistently deliver exceptional results!!! I've been using this cleaning service for months now, and they consistently deliver exceptional results. I couldn't be happier with their service!!!

DO NOT RENT!!! When I rented the first machine. The hose was ducted taped. The cable was frayed. When I went to unplug the cord the ground was stuck in the extension cord. It seemed like whoever used it prior just stuck the ground back into the plug and returned it. I took it back to the store and they gave me another one. That one didn't seem as damaged as the first. Well I was wrong. There was a missing part off the dirty water container. The cord was also frayed. I ended up getting shocked. Needless to say I will never rent from them again. They need to send out someone to check the equipment so this doesn't happen.The stores also need to take responsibility as well. This could kill someone!