Yeah, but meh! The Rug Doctor gets out surface dirt and stains in the short term, but it's bulky and cumbersome to use with mediocre lasting results. Cleaning my wall-to-wall carpets took serious muscle to maneuver the machine everywhere, even after reading the instructions. And while the rug looked cleaner at first, the musty smell returned within days. Renting and hauling from the store was also a hassle. So for a quick fix in between professional deep cleanings, I’d maybe use Rug Doctor again. But for a truly clean and lasting result, I still prefer to call the experts.

Worked very well The vacuum cleaned very well and when I cleaned out the dirty water tank there was a bunch of trash that I didn’t realize was on the floor! I really wish there was a different way of cleaning the tank out because tilting it to empty it out was hard because some of the water didn’t want to come out. Overall great experience!

Very helpful The machine I rented did not work properly. I didn’t have time to go back and exchange it that day. The next day I took machine back called them on phone they exchanged the machine and gave it to me for another day. Although it was a pain and disappointment I didn’t get my carpets cleaned in time for the baby shower I did get to clean it afterwards and now have clean carpets just in time for Christmas.

DO NOT RENT!!! When I rented the first machine. The hose was ducted taped. The cable was frayed. When I went to unplug the cord the ground was stuck in the extension cord. It seemed like whoever used it prior just stuck the ground back into the plug and returned it. I took it back to the store and they gave me another one. That one didn't seem as damaged as the first. Well I was wrong. There was a missing part off the dirty water container. The cord was also frayed. I ended up getting shocked. Needless to say I will never rent from them again. They need to send out someone to check the equipment so this doesn't happen.The stores also need to take responsibility as well. This could kill someone!

Absolutely awful Absolutely awful. Hired one from our local Tesco store. Everything was ok until we woke up the next day. All our carpets smell lovely like stale pee. Never in all of my life have I smelt anything like it. Cannot get rid of the smell at all. What an absolute joke. £50 for the hire and solution.