Troy Bishop
GBI had a cleaner from this company come… I had a cleaner from this company come to my home 4 times. Each time I specifically requested the blinds be dusted and the master bedroom be thoroughly dusted. And each time nothing requested was completed. Absolutely horrible.
Yah
GBIt's impossible to speak to anyone It's impossible to speak to anyone. Their policy says you can cancel up to 24 hours without being charged. I rescheduled my appointment 48 hours ahead of time and they did not notify the cleaner, so I'm going to be charged anyway. If you have any issue, there is no way of speaking to a human at all. They charge $50 monthly, no customer support. I'll never use them again!
Ruthie
GBThis company has no direct contact… This company has no direct contact numbers. They only have text and email which has a response time of twenty-four hours. Cleaners will not show up at random and leave you hanging. They will continue to take money from your account after the six-month contract is complete. They will try and force you into a second contract even after you have canceled. There seems to be a lack of integrity. And poor communication access. Be careful when using Dazzling Clean.
Andrea Wentz
GBNot $20/hr, double that Once I signed up I was locked into $49/month for 6 months. If I tried to cancel before that they would charge me an additional $237 for first 6 hr clean. Yes that's as advertised, no issue there. Once I could cancel, I would get spam called every 4 days trying to get me to sign up again, as in 3 calls from multiple different numbers back-to-back followed by a text message saying that they emailed me AND an email offering $35/mo to sign up again. I emailed back to stop trying to contact me and remove me from their list, will know if it worked in 4 days. Services: I paid $49/mo plus $104 for 4 hrs cleaning plus $15.75 service fee. If I didn't want services I could reschedule or cancel the service but I still had to pay the $49/mo. In the end I paid ~$42/hour for one 4 hour clean per month, a far cry from their advertisement of $20/hr. I give 3 stars though because I liked my cleaners personality. But one time she charged me for 4 hours when she was only there 2 and did not respond to my message when I asked her to correct the issue and there was no way to resolve through dazzling clean website at the time, but seems they have a way to escalate to them directly now. They're not terrible, but in my experience I had more efficient cleaners for less cost going through direct hiring. Good luck!
Jonathan Sackheim
GBCleanings happened Cleanings happened, but can't find how to cancel. Avoid.