Dazzling Cleaning

78701, Austin, United States
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2.25
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

75.00%

1

10.00%
About Dazzling Cleaning

Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.

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T C
GB

You are stuck in a contract membershi for 6 months You are stuck in a contract membership for 6 month at $49 every month and every 6 months it starts over. My second 6 months they charged me $154.25 for early cancelation. Just be prepared that you are stuck in the membership for 6 months at $49 a month

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Andrea Wentz
GB

Not $20/hr, double that Once I signed up I was locked into $49/month for 6 months. If I tried to cancel before that they would charge me an additional $237 for first 6 hr clean. Yes that's as advertised, no issue there. Once I could cancel, I would get spam called every 4 days trying to get me to sign up again, as in 3 calls from multiple different numbers back-to-back followed by a text message saying that they emailed me AND an email offering $35/mo to sign up again. I emailed back to stop trying to contact me and remove me from their list, will know if it worked in 4 days. Services: I paid $49/mo plus $104 for 4 hrs cleaning plus $15.75 service fee. If I didn't want services I could reschedule or cancel the service but I still had to pay the $49/mo. In the end I paid ~$42/hour for one 4 hour clean per month, a far cry from their advertisement of $20/hr. I give 3 stars though because I liked my cleaners personality. But one time she charged me for 4 hours when she was only there 2 and did not respond to my message when I asked her to correct the issue and there was no way to resolve through dazzling clean website at the time, but seems they have a way to escalate to them directly now. They're not terrible, but in my experience I had more efficient cleaners for less cost going through direct hiring. Good luck!

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P. Bowen
GB

When I canceled after six months When I canceled after six months, they continued to charge my credit card the monthly $49. fee. They claimed that my cancellation only counted for the cleaner's booking not for the membership. Stay away from the hassle this outfit will cause you!

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Ruthie
GB

This company has no direct contact… This company has no direct contact numbers. They only have text and email which has a response time of twenty-four hours. Cleaners will not show up at random and leave you hanging. They will continue to take money from your account after the six-month contract is complete. They will try and force you into a second contract even after you have canceled. There seems to be a lack of integrity. And poor communication access. Be careful when using Dazzling Clean.

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Arlene Monte
GB

I’m not surprised with all the unhappy… I’m not surprised with all the unhappy reviews here. I won’t repeat everything that has been said. The company is a scam. You can’t talk to anyone but they will email you. I got the cleaners number on the first visit so I hounded her when she didn’t show -twice-always some lame excuse.but came the next day. She never finished our entire condo …I had to do the rest after she left . What she did was good which is why I kept with her through the contract. I felt we should tip her generously. You KNOW the company is getting the money. The cleaners are not being paid their rate. And they charge tax. So it’s $8-$14 more each visit. No cleaning people I ever had charged tax. When contract was up I ran as far from Dazzling Clean as I could. Advice: DO NOT START WITH THEM.

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