Dazzling Cleaning

78701, Austin, United States
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2.25
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

75.00%

1

10.00%
About Dazzling Cleaning

Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.

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ALAN N
GB

The experience has been awful The experience has been awful. We have had about five no-shows, two after the cleaning was supposed to start. Given that we stayed home for the no-shows it was super inconvenient. The two cleanings we did have were mediocre at best. One was a good cleaner but incredibly slow. After four hours, she had only completed the kitchen. The second seemed to be under the influence. I have now chosen to terminate the agreement early. That will cost me $175. Which makes the first cleaner $53 per hour.

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Andrea Wentz
GB

Not $20/hr, double that Once I signed up I was locked into $49/month for 6 months. If I tried to cancel before that they would charge me an additional $237 for first 6 hr clean. Yes that's as advertised, no issue there. Once I could cancel, I would get spam called every 4 days trying to get me to sign up again, as in 3 calls from multiple different numbers back-to-back followed by a text message saying that they emailed me AND an email offering $35/mo to sign up again. I emailed back to stop trying to contact me and remove me from their list, will know if it worked in 4 days. Services: I paid $49/mo plus $104 for 4 hrs cleaning plus $15.75 service fee. If I didn't want services I could reschedule or cancel the service but I still had to pay the $49/mo. In the end I paid ~$42/hour for one 4 hour clean per month, a far cry from their advertisement of $20/hr. I give 3 stars though because I liked my cleaners personality. But one time she charged me for 4 hours when she was only there 2 and did not respond to my message when I asked her to correct the issue and there was no way to resolve through dazzling clean website at the time, but seems they have a way to escalate to them directly now. They're not terrible, but in my experience I had more efficient cleaners for less cost going through direct hiring. Good luck!

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Stive Roads
GB

Good cleaning service -

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Richard Burge
GB

cleaner was fine, fees high cleaner was fine. fees were high, especially the monthly $52 fee that I was not even aware it was being charged to my account.

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Jonathan Sackheim
GB

Cleanings happened Cleanings happened, but can't find how to cancel. Avoid.

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