Dharmini Desai
GBGood but not very thorough Good but not very thorough. Everything was put away nicely. Vacuuming was not very thorough - still saw visible pieces of debris on floor that should have been picked up. There was no checklist inside apartment or door hanger on outside indicating cleaning was completed.
R. Iles
GBHow more convenient can this be How more convenient can this be? You pick a service, schedule online, they clean your place. They have done a terrific cleaning job so far and we will continue to use this service.
Amanda B.
GBGood service, Shady business Great model and cleaners were all excellent! The company has poor, even rude middle management with poor communications. The company also appears to be shortchanging their workers’ tips and misrepresenting what they pay them (only $2/hour extra). I'm concerned staff members were fired wrongfully for raising concerns about both.
John C
GBMinte at Emerson Rebecca has been cleaning my apartment for a few months now since I started the service and has done a great job every time. I look forward to going home every other Wednesday after it is done and cannot say how much it has helped keep my apartment organized. Minte is a great service and Rebecca does an A+ job!
MAL
GBHorrible customer service The cleaning themselves are ok (the thoroughness is highly dependent on the individual cleaner), but the customer service is absolutely, shockingly bad. They clearly have no idea how to manage schedules and are not helpful in any way. The app is difficult to manage and there is no way to track when your cleaner will arrive - even when you request "morning" the cleaners are ALWAYS late so its just luck if yours will show up when you schedule.