Quality Degrades quickly The first couple times Minte provided cleaning services for my apartment were spectacular. They did a very through job of cleaning and dusting including; making the bed, dusting everything, cleaning appliances, and taking out the rubbish bin. However, within a few weeks the quality of cleaning drastically degraded. I canceled the services after discovering the staff was using my personal cleaning supplies, which I keep on hand for small messes. This along with the sub-par level of service was very disappointing.

Avoid Avoid, avoid, avoid. I was one of at least two residents in our building in River North who had property stolen by a Minte employee while they were cleaning. The company defended the employee, and the only recourse we have is to warn others.

Mint is awesome Mint does a great job, cleaners are thorough, tshow up and leave during the appointment window , and can schedule online, awesome

The service is great until something… The service is great until something happens. We had the Minte clean our apartment starting in April of 2019. We enjoyed the service as our place was always clean when we returned home. Unfortunately, during one of the cleanings in November, my wife's engagement ring was stolen at the same time the employee Minte was cleaning our place. The ring was in a box in a closet that supposedly was against Minte's policy to clean. It was not lying out in the open, and my wife was home during the cleaning. During the police investigation, it became clear that the Minte had not taken meaningful action on several earlier complaints of theft by this employee. (The employee was previously accused of stealing earphones and rings that were later reported as being pawned at local pawnshops). Even after the police report, the Minte has refused to take any responsibility for the theft (It is now July and the Minte has still not resolved our complaint) or resolve our concerns about their services. We share this so if you use their service, make sure you secure any valuables in locked areas to prevent their disappearance!

Good service, Shady business Great model and cleaners were all excellent! The company has poor, even rude middle management with poor communications. The company also appears to be shortchanging their workers’ tips and misrepresenting what they pay them (only $2/hour extra). I'm concerned staff members were fired wrongfully for raising concerns about both.