It was awful- I tried to adjust my plan… It was awful- I tried to adjust my plan after our first clean but platform was inflexible so I cancelled my plan altogether and they wouldn’t refund at ALL. I even tried to complain to my credit card company but Minte fought back and ultimately I was not reimbursed. I wouldn’t recommend this service to ANYONE.

Failed to deliver requested cleaning… Failed to deliver requested cleaning service. Called to ask why. Minte stated they would reschedule and complete the service paid for. No follow up occurred from Minte. I’ve called and left messages to follow up with Minte and there has been no response. A company that’s customer service focused with no customer service likely has a bleak future.

Good but not very thorough Good but not very thorough. Everything was put away nicely. Vacuuming was not very thorough - still saw visible pieces of debris on floor that should have been picked up. There was no checklist inside apartment or door hanger on outside indicating cleaning was completed.

High-Quality Services at Reasonable Rates! We've used 3 other companies in the Crystal City (VA) area and The Minte has proven to be the most reliable while still being affordable. We've had about 5 cleaning services provided and I'd rate 4/5 of those as "Outstanding!" and 1/5 as "Sufficient/good". Each staff member that has gone through our place has been professional and kind. There were some scheduling hiccups but I'd say it was more my fault and and the limitations of their reservation system (I wanted first Mondays of each month). In any event, The Minte has always been accommodating of my schedule and to any last-minte changes that needed to be made. Given that this is the 4th company we've been through in the last year, it's safe to say I have high standards so please consider this review well-vetted.

The convenience of booking online is… The convenience of booking online is amazing but the actually cleaning/work done is average at best. They don't really do much better than other services..