The Minte

Chicago, United States
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2.95
Based on 20 Reviews

5

30.00%

4

15.00%

3

5.00%

2

20.00%

1

30.00%
About The Minte

Luxury hotel-style and deep clean services starting at $38.

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Robert BURNS
GB

Minte does a very nice job ...! Minte does a very nice job ...!! I know everyone wants a 5 star review but 5 stars is a perfect score and it is extremely difficult to achieve. Minte does an excellent job and I am pleased with their customer service and cleaning expertise - great job Minte...!! All my best...!!

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Jeff
GB

Failed to deliver requested cleaning… Failed to deliver requested cleaning service. Called to ask why. Minte stated they would reschedule and complete the service paid for. No follow up occurred from Minte. I’ve called and left messages to follow up with Minte and there has been no response. A company that’s customer service focused with no customer service likely has a bleak future.

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Angela
GB

Amazing Service We are so happy with the service we are receiving from The Minte. They have done an amazing job for us. Very professional & reliable. Love coming home after they have been at our apartment.

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Elevation
GB

Quality Degrades quickly The first couple times Minte provided cleaning services for my apartment were spectacular. They did a very through job of cleaning and dusting including; making the bed, dusting everything, cleaning appliances, and taking out the rubbish bin. However, within a few weeks the quality of cleaning drastically degraded. I canceled the services after discovering the staff was using my personal cleaning supplies, which I keep on hand for small messes. This along with the sub-par level of service was very disappointing.

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William Gibbs
GB

The Minte Customer Service Stinks! I've been using The Minte weekly and have been loving the service. Last week when the cleaners didn't arrive in the morning as requested I messaged their customer service saying there was a no show and can we reschedule. After a couple hours after reaching out they finally arrived but we were back in the unit with our out of town guests and it was too late for cleaning. The customer service rep was very snarky telling me the morning requested window was just that, a request and they can come when they want. Since they arrived in the afternoon they charged me though the service was never provided. Their customer service stinks!

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