Michael
GBThe service is great until something… The service is great until something happens. We had the Minte clean our apartment starting in April of 2019. We enjoyed the service as our place was always clean when we returned home. Unfortunately, during one of the cleanings in November, my wife's engagement ring was stolen at the same time the employee Minte was cleaning our place. The ring was in a box in a closet that supposedly was against Minte's policy to clean. It was not lying out in the open, and my wife was home during the cleaning. During the police investigation, it became clear that the Minte had not taken meaningful action on several earlier complaints of theft by this employee. (The employee was previously accused of stealing earphones and rings that were later reported as being pawned at local pawnshops). Even after the police report, the Minte has refused to take any responsibility for the theft (It is now July and the Minte has still not resolved our complaint) or resolve our concerns about their services. We share this so if you use their service, make sure you secure any valuables in locked areas to prevent their disappearance!
Ivy
GBThe convenience of booking online is… The convenience of booking online is amazing but the actually cleaning/work done is average at best. They don't really do much better than other services..
John C
GBMinte at Emerson Rebecca has been cleaning my apartment for a few months now since I started the service and has done a great job every time. I look forward to going home every other Wednesday after it is done and cannot say how much it has helped keep my apartment organized. Minte is a great service and Rebecca does an A+ job!
Carole Prato
GBVery pleased w/the woman who came 2 my… Very pleased w/the woman who came 2 my apt. 4 a deep clean- Planning 2 have this service every 4/wks. w/same person. Minte has a very professional staff. A supervisor w/Minte came 2 c me & my apt. after first cleaning(so helpful!)I am delighted my apt. bldg. has a relationship w/Minte). Thank You🙋
R. Iles
GBHow more convenient can this be How more convenient can this be? You pick a service, schedule online, they clean your place. They have done a terrific cleaning job so far and we will continue to use this service.