Robert BURNS
GBMinte does a very nice job ...! Minte does a very nice job ...!! I know everyone wants a 5 star review but 5 stars is a perfect score and it is extremely difficult to achieve. Minte does an excellent job and I am pleased with their customer service and cleaning expertise - great job Minte...!! All my best...!!
William Gibbs
GBThe Minte Customer Service Stinks! I've been using The Minte weekly and have been loving the service. Last week when the cleaners didn't arrive in the morning as requested I messaged their customer service saying there was a no show and can we reschedule. After a couple hours after reaching out they finally arrived but we were back in the unit with our out of town guests and it was too late for cleaning. The customer service rep was very snarky telling me the morning requested window was just that, a request and they can come when they want. Since they arrived in the afternoon they charged me though the service was never provided. Their customer service stinks!
TC
GBHigh-Quality Services at Reasonable Rates! We've used 3 other companies in the Crystal City (VA) area and The Minte has proven to be the most reliable while still being affordable. We've had about 5 cleaning services provided and I'd rate 4/5 of those as "Outstanding!" and 1/5 as "Sufficient/good". Each staff member that has gone through our place has been professional and kind. There were some scheduling hiccups but I'd say it was more my fault and and the limitations of their reservation system (I wanted first Mondays of each month). In any event, The Minte has always been accommodating of my schedule and to any last-minte changes that needed to be made. Given that this is the 4th company we've been through in the last year, it's safe to say I have high standards so please consider this review well-vetted.
R. Iles
GBHow more convenient can this be How more convenient can this be? You pick a service, schedule online, they clean your place. They have done a terrific cleaning job so far and we will continue to use this service.
LR
GBIt was awful- I tried to adjust my plan… It was awful- I tried to adjust my plan after our first clean but platform was inflexible so I cancelled my plan altogether and they wouldn’t refund at ALL. I even tried to complain to my credit card company but Minte fought back and ultimately I was not reimbursed. I wouldn’t recommend this service to ANYONE.