Do not use; Beware of service Beware of this service. Do not use. They do not take responsibility for damage done & you end up incurring costs to repair yourself. It is an agency and while most agencies have insurance to cover damage to clients. We reached out following our move our clean immediately (within the next day) that the cleaning person had not only used a substance that stripped the chrome finish on the range unit but they had tried to use something that scratched the surface even more. I offered suggestions how to remediate the issue such as purchasing the new panel...but stress the importance of remediating the damage created during the cleaning. They gave me the run around for the past week asking me to fill out a form then another form when today they replied: Thank you for your patience while we looked into this. We spoke with the cleaner regarding this claim and we do not believe the cleaner would have caused this. Our cleaners are equipped with a standard cleaning kit that includes: a duster, dust pan, flat mop Swiffer, microfiber towels, magic erasers, sponges, all-purpose cleaner, bathroom cleaner, disinfectant, and glass cleaner. All of our cleaning products are non-abrasive. The cleaner said she used dish soap and her sponge to clean the stove. Best, — Kim Cleaning Success Agent | MyClean

Cleaners have very specific tasks that … Cleaners have very specific tasks that they know they must do and that's what they do - nothing more, nothing less. I sometimes have to remind a cleaner of task previously agreed upon. Cleaners are given a minimal time allowance by their agency to complete their cleaning. Price for cleaning is fair. Cleaners are generally in their 30's-40's.

Myclean is doing property management… Myclean is doing property management for a flat in our courtyard. Renters are loud until 2 am, drunk (15 empty liquor bottles per party in a unit specified as 4 renters, mounds of trash), disrespectul, disruptive and 24 hr myclean manager is not ressponsive. Calls go to answering machine with no response. Causes poor quality of life for homeowners. Not impressed with accountability and responsibilty.

Cleaning was poor Cleaning was poor The various cleaners that came to the house seemed inexperience. In using a steam mop they ended up damaging the finish on my wood floor in several spaces. They tended to be 15 to 30 minutes late most times. In addition, they always seem to forget to clean or touch something. As a result we stopped using the service and would not recommend.

It took a little while to find a … It took a little while to find a cleaner that could consistently do a decent job, and I'd recommend it if you just need to cover the basics, like the sinks, tub, floors etc. But there's not a lot of incentive to stay with the company because the cleaning never really adapts to needs of my place. There's never a dusting here or there every other visit - it's just sinks, tub, vacuum, done. My wife and I take care of the basics, but we'd like a relationship with a cleaner that knows our place and how to touch up the little things that we totally forget about.