I watched their video and thought it would work... I watched their video of a man cleaning a light colored leather item that was filthy and in a few minutes it was restored to clean. My handbag and cell phone are the same color and so I ordered the leather care kit for $30 to keep them clean and save having to buy another cell phone cover. After scrubbing and following their directions, there was hardly any change. I've wasted $30 and now will have to buy another $30 cell phone cover. Stay away from this product unless you can afford to throw your money away.

3 weeks and still no product This review is based solely on the ordering process. I never received my product, therefore I cannot review said product. I placed my order on the 5th of September, it is now 3 weeks later and on my account it still says not shipped. Company did not contact me about anything (ei: out of stock or whatever). Moral of the story: If you need a product shipped to you in a timely matter, do not order from here. I have emailed them for a refund, because I tried calling and no answer. Hopefully, I have not inconvenience them by asking for a refund. :[

Is this place a scam? No phone or email responses.. Ive tried ordering from them twice in two weeks. Both times my entire order is cancelled about 24 hours after purchase. Multiple emails, no response or explanation. Multiple calls to a local number and to a toll free number that always say they are closed. So much for "help from professionals". By pressing 1 and then # I have been able to leave a message, but no return calls. Press zero and it hangs up on you claiming "technical difficulties". Or repeats that they are closed. I will be doing business elsewhere and suggest you do too.

If you have anything decent don’t use… If you have anything decent don’t use this company or any of the products they sell. I was looking to try to remove a darkening spot on my leather recliner at the headrest. Thinking it was from body oil, I ordered the degreaser. After putting in on & letting it dry I vacuumed it off & then reconditioned it as stated on the directions. It slightly improved it & the powder turned slightly yellow, but I then noticed it took the sheen off the area & the reconditioning cream did not help it ether. I called the 1-800 number & told the lady on the phone who barely let me speak, what was going on. She stated, Oh you must have Bi-cast leather,… umm, No, I have 100% aniline top grade leather from Potterybarn . She then said, send me a picture of the label on the chair. I turned the chair over to take the picture of the label & sent it. She never called or email me back & now my good leather chair looks like crap on the headrest. According to PB when they dye their leather they also have a type of sealant that helps from water soaking into the leather & causing water stains. So now I’m screwed & hopefully will find something that will help this issue. The product I got from this company smelled like straight acetone. It’s garbage & this company really doesn’t have the knowledge when problems happen nor do they try to help.

Don't buy Terry Cloths... Terry face cloths 1 KG purchased from Furniture Clinic website to get free delivery - You will get around 12 halves of used hotel machinewashed white hand towels which are harder than a simple local supermarket face cloth. Waste of money. "Throwaway cloths" according to their advisor.