If you have anything decent don’t use… If you have anything decent don’t use this company or any of the products they sell. I was looking to try to remove a darkening spot on my leather recliner at the headrest. Thinking it was from body oil, I ordered the degreaser. After putting in on & letting it dry I vacuumed it off & then reconditioned it as stated on the directions. It slightly improved it & the powder turned slightly yellow, but I then noticed it took the sheen off the area & the reconditioning cream did not help it ether. I called the 1-800 number & told the lady on the phone who barely let me speak, what was going on. She stated, Oh you must have Bi-cast leather,… umm, No, I have 100% aniline top grade leather from Potterybarn . She then said, send me a picture of the label on the chair. I turned the chair over to take the picture of the label & sent it. She never called or email me back & now my good leather chair looks like crap on the headrest. According to PB when they dye their leather they also have a type of sealant that helps from water soaking into the leather & causing water stains. So now I’m screwed & hopefully will find something that will help this issue. The product I got from this company smelled like straight acetone. It’s garbage & this company really doesn’t have the knowledge when problems happen nor do they try to help.

I ordered your product that was … I ordered your product that was advertised to lift body oil from leather. I followed directions using the naptha product with it as recommended. I repeated the process 4 times & can tell absolutely no difference in the stain. I would not recommend this product at all.

Don't buy Terry Cloths... Terry face cloths 1 KG purchased from Furniture Clinic website to get free delivery - You will get around 12 halves of used hotel machinewashed white hand towels which are harder than a simple local supermarket face cloth. Waste of money. "Throwaway cloths" according to their advisor.

Poor unprofessional service Poor unprofessional service. They have listed the items on line, accept order and payment and than after a few days canceled it, because one of the item a color paint is not available than other item a patch is not going to work with different paint brand. Bulls..t.

Stay away from leather recoloring balm I have nice leather furniture ... leather jacket quality. The amazon web page for this product said if water absorbs into leather, you can use it. Water did absorb, so I bought 2 containers. 7 weeks after purchase, I got around to recoloring my couch and the product did not absorb into the leather. I called FurnitureClinic customer service and they told me to get a refund through Amazon, and they directed me to another more expensive product that has five laborious, multi-pass steps to restore my couch. Forget the cost of the product that will work ... it will take a TON of labor to get the job done for a couch, love seat, and ottoman. Adding insult to injury, because Amazon only allows refunds for 30 days, I asked FurnitureClinic to refund and they refused. So now, I am stuck with $70 worth of product I can't use. Stay away ! __________________