Marisa Rowan
GBleather degreaser does not work I ordered the leather degreaser and it took weeks to arrive. Once it finally arrived, it was unsealed and half empty. I decided to use some of the degreaser that was left since I had waited so long for it to arrive and it did not work at all. I followed the directions and used it twice on a small area and used the leather clinic cleaner in between uses but it did nothing. The leather nope feels rough and dry in the area where I used it. Also it appears that this company does not post its reviews accurately.
oKOMAPo
GBDon't buy Terry Cloths... Terry face cloths 1 KG purchased from Furniture Clinic website to get free delivery - You will get around 12 halves of used hotel machinewashed white hand towels which are harder than a simple local supermarket face cloth. Waste of money. "Throwaway cloths" according to their advisor.
TMC
GBIf you have anything decent don’t use… If you have anything decent don’t use this company or any of the products they sell. I was looking to try to remove a darkening spot on my leather recliner at the headrest. Thinking it was from body oil, I ordered the degreaser. After putting in on & letting it dry I vacuumed it off & then reconditioned it as stated on the directions. It slightly improved it & the powder turned slightly yellow, but I then noticed it took the sheen off the area & the reconditioning cream did not help it ether. I called the 1-800 number & told the lady on the phone who barely let me speak, what was going on. She stated, Oh you must have Bi-cast leather,… umm, No, I have 100% aniline top grade leather from Potterybarn . She then said, send me a picture of the label on the chair. I turned the chair over to take the picture of the label & sent it. She never called or email me back & now my good leather chair looks like crap on the headrest. According to PB when they dye their leather they also have a type of sealant that helps from water soaking into the leather & causing water stains. So now I’m screwed & hopefully will find something that will help this issue. The product I got from this company smelled like straight acetone. It’s garbage & this company really doesn’t have the knowledge when problems happen nor do they try to help.
Hunter Gibson
GBStay away from leather recoloring balm I have nice leather furniture ... leather jacket quality. The amazon web page for this product said if water absorbs into leather, you can use it. Water did absorb, so I bought 2 containers. 7 weeks after purchase, I got around to recoloring my couch and the product did not absorb into the leather. I called FurnitureClinic customer service and they told me to get a refund through Amazon, and they directed me to another more expensive product that has five laborious, multi-pass steps to restore my couch. Forget the cost of the product that will work ... it will take a TON of labor to get the job done for a couch, love seat, and ottoman. Adding insult to injury, because Amazon only allows refunds for 30 days, I asked FurnitureClinic to refund and they refused. So now, I am stuck with $70 worth of product I can't use. Stay away ! __________________
petoliza
GBcolor balm is not worth buying color balm is not worth buying. There was an insignificant difference. It is gel like substance that hard to attach and smooth over the leather, especially working it up vertically. My car seats were not worn out, they had some color fading only. shoe polish did much better job for couple of backs.