Stay Away! Payment Depot also know as Stax or… Payment Depot also know as Stax or Fattmerchant ... I cancelled my service months ago and have the signed cancellation form in my hand and they continue to charge me. They also did the bait and switch from the processing terms that I signed up for. Originally offering a very appealing competitive rate and then raising their fees, tacking on PCI Compliance fees, statistical package fees. Things that other companies include. Seriously? Charging me to get the stats of my account? Overall just a joke of a company and borderline fraudulent. STAY AWAY!

Excellent Customer Support I have always received excellent customer support from their staff. This time is no exception. I was charged errorneously the monthly data fee when I activated my new device. Called their tech support and explained the problem. They reversed the charge and made sure it won't happen again. I have been a customer for over 4 years now. I would highly recommend Payment Depot.

To be honest I had a small hitch trying… To be honest I had a small hitch trying to get things rolling with my POS, but Zach helped answer everything I asked and was very knowledgeable and clear with his answers. I feel 100% confident he could help me or others with all other future problems. We spent a lot of time together and anything he did not know he found out and got back to me very quickly.

Integrity, straight forward credit card processing I recently contacted Payment Depot and spoke at length with their representative (Kyle). In this day and age, it is rare to engage a business which places integrity about profit. The 2 can easily go hand-in-hand, and should (IMHO). Their pricing structure is completely up-front. I have owned my own businesses for some 50 years and the credit card merchant processing industry can be notoriously deceptive. Payment Depot's flat fee approach is the way to go when your business merits it.

Outstanding Service! Payment Depot always had someone I could talk to if I had questions and the merchant side of things was super easy to set up with extremely reliable service. Their fees are a little higher than other providers but it's well worth it when your card payments are on-time and you're provided a breakdown of each payment every month.