They are Awesome They are Awesome! It has been over 1 year with Payment Depot. They have pretty clear statements and communications. There has been a couple of hiccups but who doesn't have them. They resolved the hiccups with their awesome customer service. We used their portal for online and mobile transaction and their traditional table top terminal for in office transactions. They make us look awesome with the different tech for a dental office. The membership fee lowers our month cost for taking credit cards If you average the fees, it averages around 2% less then the 3 and 3.5% flat rates.

The changeover was quick and seamless The changeover was quick and seamless. Card Processing Machine was the latest model and brand new (not refurbished like some Merchant Service providers). And we are saving Money on processing fees versus our old processor. Deposits are quickly deposited into bank with no delays. I am satisfied with Payment Depot.

Absolutely the best rates Absolutely the best rates. Every time I get a cold call from another CC Processing Service, I tell them they are welcome to review my statements from Payment Depot and if they can beat their rates, I'd be interested to learn more. Then I send them copies of my statements and they never call us again. I've never really needed customer service, as nothing has gone wrong, but the few times I've reached out they've been very prompt in responding.

Can you be a fan of a credit card processor? I had an honestly great experience getting set up and over the first couple months working with Payment Depot so far. Our account manager Rebecca reached out early and helped through the setup process. We've changed credit card processors a few times in the last several years. It's not enjoyable, but Payment Depot made it as painless as I've ever experienced or could reasonably expect. Their rates are substantially lower than any of our previous vendors, and they charge the fees in the most transparent way I've seen. It makes accounting for the fees upfront, and logging them on the backend easier. It saves us extra work we didn't really think about before. All around making the switch to Payment Depot has been a huge plus for us.

Integrity, straight forward credit card processing I recently contacted Payment Depot and spoke at length with their representative (Kyle). In this day and age, it is rare to engage a business which places integrity about profit. The 2 can easily go hand-in-hand, and should (IMHO). Their pricing structure is completely up-front. I have owned my own businesses for some 50 years and the credit card merchant processing industry can be notoriously deceptive. Payment Depot's flat fee approach is the way to go when your business merits it.