Jon Meyer
USOutstanding Service! Payment Depot always had someone I could talk to if I had questions and the merchant side of things was super easy to set up with extremely reliable service. Their fees are a little higher than other providers but it's well worth it when your card payments are on-time and you're provided a breakdown of each payment every month.
Rub 'n Restore, Inc.
USWhat a world of difference… What a world of difference transitioning from EVO Snap to Payment Depot. You dial a number, and a real person on your same continent answers the phone within one minute. No endless phone tree maze. The question is understood, the answer is found, the issue resolved, even if requiring follow-up. And the rates are fair!
HUAN TSENG
USExcellent Customer Support I have always received excellent customer support from their staff. This time is no exception. I was charged errorneously the monthly data fee when I activated my new device. Called their tech support and explained the problem. They reversed the charge and made sure it won't happen again. I have been a customer for over 4 years now. I would highly recommend Payment Depot.
Diane - Prather Metalworks
USAfter several hours and phone calls… After several hours and phone calls trying to get my 2 accounts set up, I had the good fortune to be connected with Zach Blankshain. By the time I spoke with him I was quite agitated and fed up and he was patient and explained everything and was successful in getting both my accounts running properly. He even called back when we were disconnected due to my error. It's appreciated when someone takes pride in doing their job well. Good job Zach.
Joseph Kim
USTo be honest I had a small hitch trying… To be honest I had a small hitch trying to get things rolling with my POS, but Zach helped answer everything I asked and was very knowledgeable and clear with his answers. I feel 100% confident he could help me or others with all other future problems. We spent a lot of time together and anything he did not know he found out and got back to me very quickly.