To be honest I had a small hitch trying… To be honest I had a small hitch trying to get things rolling with my POS, but Zach helped answer everything I asked and was very knowledgeable and clear with his answers. I feel 100% confident he could help me or others with all other future problems. We spent a lot of time together and anything he did not know he found out and got back to me very quickly.

stay away from this company stay away from this company, was great at the beginning and mysterious charges star appear in our statement. absolutely NO customer support that we can talk to. we have tried to cancel our account for several months without success. going to complain via BBB and hopefully they respond.

Absolutely the best rates Absolutely the best rates. Every time I get a cold call from another CC Processing Service, I tell them they are welcome to review my statements from Payment Depot and if they can beat their rates, I'd be interested to learn more. Then I send them copies of my statements and they never call us again. I've never really needed customer service, as nothing has gone wrong, but the few times I've reached out they've been very prompt in responding.

What a world of difference… What a world of difference transitioning from EVO Snap to Payment Depot. You dial a number, and a real person on your same continent answers the phone within one minute. No endless phone tree maze. The question is understood, the answer is found, the issue resolved, even if requiring follow-up. And the rates are fair!

since stax aquired payment depo since stax acquired payment depo, I have hundreds in overcharges, no one calls me back, multiple emails have been ignored, downloading invoices and pci compliance do not work. I have been requesting to closed my account and refund overcharges since last week. Still nothing has been done. I encourage anyone else having these issue call Florida attorney general for help.