What a world of difference… What a world of difference transitioning from EVO Snap to Payment Depot. You dial a number, and a real person on your same continent answers the phone within one minute. No endless phone tree maze. The question is understood, the answer is found, the issue resolved, even if requiring follow-up. And the rates are fair!

They are Awesome They are Awesome! It has been over 1 year with Payment Depot. They have pretty clear statements and communications. There has been a couple of hiccups but who doesn't have them. They resolved the hiccups with their awesome customer service. We used their portal for online and mobile transaction and their traditional table top terminal for in office transactions. They make us look awesome with the different tech for a dental office. The membership fee lowers our month cost for taking credit cards If you average the fees, it averages around 2% less then the 3 and 3.5% flat rates.

since stax aquired payment depo since stax acquired payment depo, I have hundreds in overcharges, no one calls me back, multiple emails have been ignored, downloading invoices and pci compliance do not work. I have been requesting to closed my account and refund overcharges since last week. Still nothing has been done. I encourage anyone else having these issue call Florida attorney general for help.

Stay Away! Payment Depot also know as Stax or… Payment Depot also know as Stax or Fattmerchant ... I cancelled my service months ago and have the signed cancellation form in my hand and they continue to charge me. They also did the bait and switch from the processing terms that I signed up for. Originally offering a very appealing competitive rate and then raising their fees, tacking on PCI Compliance fees, statistical package fees. Things that other companies include. Seriously? Charging me to get the stats of my account? Overall just a joke of a company and borderline fraudulent. STAY AWAY!

The changeover was quick and seamless The changeover was quick and seamless. Card Processing Machine was the latest model and brand new (not refurbished like some Merchant Service providers). And we are saving Money on processing fees versus our old processor. Deposits are quickly deposited into bank with no delays. I am satisfied with Payment Depot.