Can you be a fan of a credit card processor? I had an honestly great experience getting set up and over the first couple months working with Payment Depot so far. Our account manager Rebecca reached out early and helped through the setup process. We've changed credit card processors a few times in the last several years. It's not enjoyable, but Payment Depot made it as painless as I've ever experienced or could reasonably expect. Their rates are substantially lower than any of our previous vendors, and they charge the fees in the most transparent way I've seen. It makes accounting for the fees upfront, and logging them on the backend easier. It saves us extra work we didn't really think about before. All around making the switch to Payment Depot has been a huge plus for us.

since stax aquired payment depo since stax acquired payment depo, I have hundreds in overcharges, no one calls me back, multiple emails have been ignored, downloading invoices and pci compliance do not work. I have been requesting to closed my account and refund overcharges since last week. Still nothing has been done. I encourage anyone else having these issue call Florida attorney general for help.

stay away from this company stay away from this company, was great at the beginning and mysterious charges star appear in our statement. absolutely NO customer support that we can talk to. we have tried to cancel our account for several months without success. going to complain via BBB and hopefully they respond.

They are Awesome They are Awesome! It has been over 1 year with Payment Depot. They have pretty clear statements and communications. There has been a couple of hiccups but who doesn't have them. They resolved the hiccups with their awesome customer service. We used their portal for online and mobile transaction and their traditional table top terminal for in office transactions. They make us look awesome with the different tech for a dental office. The membership fee lowers our month cost for taking credit cards If you average the fees, it averages around 2% less then the 3 and 3.5% flat rates.

Not good for small business start ups… Not good for small business start ups that have not yet launched or experience delays in launching. The PCI verification is impossible in this situation and yet they will charge $74.99/moth taken directly from your bank account. You cannot manage your account online. No human being comes to the phone save the “Calling Service who are mere note takers. Because they set up your account linked to your bank account you cannot easily remove their tentacles from your bank account.