Chad Porterfield
USThis might be a great product, but......I will never know First let me state that I believe by the looks of this product is great. But that is as far as I can go "I believe". These ELD's were recommended by a retired Texas State Trooper. I am a start up company with one truck as of now. I reached out to them and received a call. The young lady told me that I would have to use the self serve option on the web store because I would only be purchasing one. The web store did not answer my questions. I needed to speak to someone in sales that could answer my questions. Her response "Sir I don't make the rules". Well then, I will just move along to the next company that will provide some sort of human interaction. So much for the little guy. I will never recommend Samsara to anyone. No sarcastic reply needed Samsara
Blake Wade
USAll of my questions were answered… All of my questions were answered during the business review. I am already happy with the capabilities of the samsara dashboard and camera system. I'm glad that we will be able to integrate multiple cameras into the gateways now.
Dana Opp
USAJ and Shannon Our Sales Rep (AJ Albers) and Install Coordinator (Shannon Bowie) were amazing to work with. Very knowledgeable, helpful, and responsive. Thank you!
HR Department
USSamsara is GREAT! Our company used to have only GPS's in our company vehicles, but we decided to move forward with having dashcams in all company vehicles. the transition has been super easy thanks to Jordan, who has been taking care of us every step of the way. The system provides so much more than just the dashcams. Our drivers have improved their driving habits since installing. Samsara has been really great, and they are always available if you need help with the system which is very beneficial.
Dean Jones
CACustomer Service Lacks Great customer service when you do the demos and great sales pitch. Once you've signed up you get absolutely no response from anyone for any further help unless you want to order something. Good luck trying to return a wrong product - DO NOT RECOMMEND!!