Blake Wade
GBAll of my questions were answered… All of my questions were answered during the business review. I am already happy with the capabilities of the samsara dashboard and camera system. I'm glad that we will be able to integrate multiple cameras into the gateways now.
Erik
GBService and Quality that is unsurpassed!!! We set out to complete a transition from one system to Samsara and be fully operational within 45 days. Samsara's onboarding team and technical support allowed us to be 100% complete with our CMV fleet in 32 days and we were at 70% of our light fleet by day 51. The system is an awesome tool to: 1- stay compliant, 2- improve driver behavior on the road and on location, and 3- identify potential high-risk drivers in a timely and efficient manner BEFORE someone has a bad incident. Thanks to all of our Samsara Support group!!
Josh Thomas
GBHighly regret involving them in our… Highly regret involving them in our provider search. Once we politely declined their service and went with another provider, they wouldn't stop calling us. They kept asking about our needs like this was the first time they contacted us. They called 10s of times waste peoples time and asking around for different decision makers. Since they had some info on our company they were able to get reception fairly easily. I told them if they called again I would leave a scathing review online, but they keep calling. Save yourself thousands in lost man hours and don't even let them in the door.
Dana Opp
GBAJ and Shannon Our Sales Rep (AJ Albers) and Install Coordinator (Shannon Bowie) were amazing to work with. Very knowledgeable, helpful, and responsive. Thank you!
Golden Way Trucking
GBCharged $27k after termination Samsara is very good at technology, but extremely poor at customer services. Before you sign - they are the nicest. After you sign the contract - expect MONTHS until your request/issue is solved. We had a renewal in January, and I had some issues that had to be fixed. I was promised someone would call me, but 3 months later - we just moved to another carrier. No one has reached out as of today. And I emailed Samsara every week! They kept on charging now, even if we no longer use their services - $27k !!! Unbelievable. They shouldn't be allowed to do business in the United States.