Samsara

1 De Haro Street, 94103, San Francisco, United States
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3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

5.00%

1

25.00%
About Samsara

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

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Kara Ottum
US

Best & Easiest Vehicle Camera System Samsara has been seamless to implement into our transit system. It's easy to use and intuitive. The trial we had in 5 vehicles proved how well the system works. Technology changes so quickly and with Samsara, we always have the latest and greatest products as part of our contract.

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Fiore
US

Customer Service Customer Service! For us nothing is more important than good customer service. This is why we switched to Samsara. Out previous Telematics provider had terrible support after the sale. Samsara has shown us amazing support throughout the entire process.

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Isaac Wiggenhorn
US

Huge Thanks to Samsara I would have to say the best part of Samsara is the team that is there to help you set up the system to work for you and your company. April helped a ton, would call me weekly, email and just make sure I didn't need anything, and of course I always did because a new system like this can be overwhelming, but I would give you guys an A+ on making us not feel too overwhelmed and helping us step by step Other than that, just a few things to note. Our first week we caught 1 driver idling for 2 hours... huge money saver. We have since caught several others idling, using vehicle for personal use, trying to be deceptive, but us having proof now that Samsara is around. Geofence, oil change, idling, etc. all these notifications are helping manage our fleet from the comfort of our desk :)

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Mike
US

Hands down the best product on the… Hands down the best product on the market. So far ahead they have no competition. Also, the easiest to install and activate. 100% backed up by a support team that are experts. Everyone on the team I've had contact with is capable of handling anything, there are no weaknesses. Two Members that stand out and Shine are Mark Howard who single handedly closed the deal, answered questions all hours of the day and night 7 days a week. And Camille Whittaker made sure there were no transition struggles. In the remote chance you experience an issue there is a network of product support methods and whichever route you take leads you to a person that take ownership of the problem, customer first even when the customer is wrong. -Fleet Manager, Clearwater Florida

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Golden Way Trucking
US

Charged $27k after termination Samsara is very good at technology, but extremely poor at customer services. Before you sign - they are the nicest. After you sign the contract - expect MONTHS until your request/issue is solved. We had a renewal in January, and I had some issues that had to be fixed. I was promised someone would call me, but 3 months later - we just moved to another carrier. No one has reached out as of today. And I emailed Samsara every week! They kept on charging now, even if we no longer use their services - $27k !!! Unbelievable. They shouldn't be allowed to do business in the United States.

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