Beautiful mirror and incredible work… Beautiful mirror and incredible work and detail put into this hideaway. Much appreciated and sincerely appreciate the customer service and support. So many bells and whistles. Thank you

Tactical Trap Technical Support is the Best I owned my Tactical Trap shelf for MANY years before I had any issues with the mechanism. I contacted Tactical Traps and Bree returned my email shortly thereafter. It was a quick reset of the system; a set of new batteries and I was back in business. The support for their system has been amazing and I appreciate an American Company that stands behind their product, not just when you make the purchase but for years thereafter! Thank you

I was having an issue having a gift… I was having an issue having a gift sent to an address in another State. I contacted support and was assured the address would be changed. I received a confirmation almost immediately. P.S. The gift arrived on his Birthday.

End result was wonderful End result was wonderful! I ordered one of the 36 inch Traps and when I received it there were some issues and I was not happy with the item! I contacted the customer service department and indicated my displeasure and that I would like to send the unit back and order another smaller one! After discussing this and then having it checked out and approved I returned the first unit (at my expense) and ordered what I wanted to for a new order and I have received this unit and its great, arrived with what I asked for and they refunded me the difference between the two! I would recommend this company and their product they work great!

Great service team Initially, I had problems getting the pistol shelf to close. I did everything that the troubleshooting videos recommended and it still did not work. The customer service team was very responsive and quickly called me and we worked through the issues. I was surprised by how responsive and good the customer service team was.