Excitement turns to disappointment. Was very pleased with how the shelving looked when i opened the box. Everything was going ok until I opened the second shelf, and the parts bag was missing. Sent in a request on the website and was asked to send a photo of the parts bag that was missing. Now I told them I had already mounted both units and disposed of the shipping materials. They wrote back and were condescending about how can the screws be missing if I mounted both units? Ironically one of the screws bent while trying to install so I used my own heavy duty deck screws. I don't mind an inquiry as to recheck boxes or look for production stickers (which neither of my shelves had) but questioning customers for your lack of quality control is not acceptable. I am still missing the light unit, screws (which i dont need now) and of course the one magnet (how do you advertise a unit to hold two pistols or a SBR and only send one magnet?) to my second shelf. I sent in photos of the screws I used and the inside of the units as requested in an additional email. Lets see if you guys will really stand behind your products or continue to give me the run around.

Tactical Barrel I purchased the Tactical barrel. It is well made, little difficult to put up but once we did it went well and worked well. Looks fantastic. Had one issue months later, apparently the lock reset (due to me letting batteries go bad), but Tactical Traps staff, while on speaker phone, walked me through the fix and had it back working like new in 30 seconds. Would highly recommend

I was having an issue having a gift… I was having an issue having a gift sent to an address in another State. I contacted support and was assured the address would be changed. I received a confirmation almost immediately. P.S. The gift arrived on his Birthday.

If you are looking for a practical If you are looking for a practical, secure way to protect your self-defense weapons, Tactical Traps are your answer. High quality items, that work like they are supposed to. Dependable, durable, and great looking. And if you have a problem, and you email them, you'll be amazed at the response time! KEEP UP THE GREAT WORK, TACTICAL TRAPS!

First Order of Many!! First order through Tactical Traps. The unit arrived broken and the customer service team sent a replacement unit. It shipped fast and the new unit works as advertised, looks great on my wall, and gets loads of complements. I'll be ordering again in the near future. Thank you!