First Order of Many!! First order through Tactical Traps. The unit arrived broken and the customer service team sent a replacement unit. It shipped fast and the new unit works as advertised, looks great on my wall, and gets loads of complements. I'll be ordering again in the near future. Thank you!

Top concealment shelf on the market! Just received my second Patriot Shelf from Tactical Traps. Everything works as advertised, good quality and RFID locking mechanism is fantastic. The customer service team is also great, very attentive and responds quickly. Had to process an exchange and it was fast and easy. Great products, will be purchasing more in the future for sure!

Excitement turns to disappointment. Was very pleased with how the shelving looked when i opened the box. Everything was going ok until I opened the second shelf, and the parts bag was missing. Sent in a request on the website and was asked to send a photo of the parts bag that was missing. Now I told them I had already mounted both units and disposed of the shipping materials. They wrote back and were condescending about how can the screws be missing if I mounted both units? Ironically one of the screws bent while trying to install so I used my own heavy duty deck screws. I don't mind an inquiry as to recheck boxes or look for production stickers (which neither of my shelves had) but questioning customers for your lack of quality control is not acceptable. I am still missing the light unit, screws (which i dont need now) and of course the one magnet (how do you advertise a unit to hold two pistols or a SBR and only send one magnet?) to my second shelf. I sent in photos of the screws I used and the inside of the units as requested in an additional email. Lets see if you guys will really stand behind your products or continue to give me the run around.

Great products and Company I cannot recommend Tactical Traps highly enough. I have several products of theirs that I ordered on Amazon. The latest I ordered directly with them since I wanted a different color than offered. The process when very smoothly. They are very helpful and kind.

Beautiful mirror and incredible work… Beautiful mirror and incredible work and detail put into this hideaway. Much appreciated and sincerely appreciate the customer service and support. So many bells and whistles. Thank you