Botched install We ordered luxury vinyl. Carpet One laid a new subfloor and the vinyl bubbled up on the subfloor seams. Looks really bad and getting worse as time goes on. They couldn't seem to fix it no matter what they did. We really had to get back into the room so we accepted the floor as is and received a $700 discount which seemed reasonable at the time. We had no idea that the problem would worsten over time. Looks so bad that our guests even make remarks thinking it was a botched do it yourself project of mine. I always tell them that Carpet One did the install. We have other luxury vinyl floors that we have had no problem with with other installers.

The salesperson was great. The salesperson was great.! Little confusion the day of installation with carpet installers but quickly resolved with phone call back to the office. LVT flooring installers were great!! Too many carpet seems in well seen places in living room- only complaint. Quality of carpet and LVT is nice.

Shelly was VERY helpful Shelly was VERY helpful, and always aware of the status of our order. She followed up, and made arrangments quickly. The linoleum install was aces. He went above and beyond making sure everything was just perfect!!

The installers who came to my home are by far the best in town The installers who came to my home were so professional and respectful. Did a fantastic job! My carpet is beautifully installed especially given the pattern they had to deal with! I would highly recommend this crew to anyone. Completely trustworthy, kind and happy to be on the job, which is rare these days. They were 5 star in my book!

We were selling our home and needed … We were selling our home and needed some new carpet put into the basement. Turn around time was quick as we needed to get into the market! Bloomington Carpet One was helpful, had good stock choices, was reasonably priced and got our installation done within a few days! Very happy with our experience and I would definitely recommend/use them for future flooring projects!