The installer rescheduled our… The installer rescheduled our installation two days before the date and misled us as to the reasoning behind the rescheduling. The salesperson also promised a discount and sent a bill without the discount. It took multiple calls to follow-up on this. In addition, we were hounded to pay a bill the day it was sent (without the promised discount) because it was the end of the month.

Excellent "hand-holding" sales support from Josh! We were long-time renters (meaning, no recent experiences with buying flooring) prior to recently becoming homeowners. After checking out carpet and LVT options at the big box home stores, stopped in Bloomington Carpet One pretty much on a whim, and found their no-pressure but friendly and attentive selling style very comfortable. Josh Loren was extremely patient and gave us quote after quote as we went through numerous design iterations. We ended up doing two carpet installations through BC1, and both were handled promptly and professionally. Well done!

My experience working with ICC … My experience working with ICC Restoration Project Manager, Chris as well as his flooring rep from Carpet One, josh. We the best. Took the time to explain the process, the differences. Chris’s knowledge was excellent and always willing to answer anything or explain the policy or process Did what they could to make our water damage as easy for us to handle as possible. Chris kept in great contact and any questions or issues I had we’re dealt with by him and always he always kept me updated or in the loop. Chris and the company’s he works with have made our experience dealing with water damage, and insurance claim much easier than if our experience wasn’t so great.

Raving fan. Excellent experience from in home carpet consultation, and room measurements, to carpet selection and project quote. Order was placed and carpet was available within 8 business days. My project included all living areas on 1st and 2nd levels. The installers completed the job in 2 separate visits per our request with no additional trip charge. Installers were on time, polite, and cleaned up, hauled all debris away. Workmanship was great. Excellent experience. I am a raving fan.

To make it simpler for your site to get… To make it simpler for your site to get to your expert work and make me your fan, I generally need your help. The site's illustrations are no better, however so please thank you for improving it.