They took care of everything We were pretty stressed out after experiencing some major damage in our house after a plumbing pipe leaked while we were out on vacation. Several different floors were ruined. We called Carpet One and they got right on it. They ripped out our old carpet and hardwood and replaced all this flooring better than new. All the installers and staff at the store were all very helpful and easy to work with. They turned a real stress into a very positive experience. We love our new floors!

Professional and Caring… My experience with Carpet One in Spartanburg , SC was fantastic. Peton greeted us in the store, helped us with the flooring we wanted. Came out thta day and did the measurements, and I had an estimate within 24 hours. Matthew and his team showed up right on scheduled time to lay flooring, him and his team were great, non-stop work with a beautiful results. I will definitely be using Carpet One in Spartanburg, SC again.

Excellence plus advocacy We couldn't have improved our experience with our local Carpet One store. New to the area and facing a new build project, we stopped at Carpet One because they were open on Saturday. What a lucky move that was! Ben Palter has become a friend and trusted ally. He had local connections that allowed us to find a hardwood craftsperson and other local gems. His humor, knowledge of the products he sells, and wholehearted advocacy for our vision and our needs made him one of our Port Townsend family. He has called us with important information, shared wisdom about choices of tile we were considering and helped us design, plan, and execute a wonderful look for our new house. Unqualified recommendation from us.

Never again! We used them because they promised delivery by a certain date since we were having company for the summer.we selected a sale carpet because it would be available. We called prior to delivery date to confirm.everything ok. AT Last Minute......carpet not available!!!!!! They substituted cheaper quality!! We had no choice!!!! Never again!!!!!

doea not honor their warranties 2 years i have been trying to get carpet one to come back some improperly layed laminate for the third trip. they make promises then opped up out of know where nd said i owed them $100 from 2 years ago (first i heard of it) guess its time for an attorney