Disappointed I too spent the extra money to get these rushed. They were not. I had ordered 4 photos and they only sent me 3 to review. When I brought this to their attention it took them many days to even respond and they rushed it and did not get it right. While I received the portraits I ordered they were not done properly. They let you review the photos prior to printing and sending and told them about the problem they ignored my request and sent them anyway so I now have 3 photos with my pets name on them and one without. The customer service is lacking for sure!

I have bought off them 2 times now I have bought off them 2 times now, both times exceeded my expectations as far as customer service experience and actual product go! The only waiting time was shipping to Australia but that was exacerbated by covid-19 delays and no fault of Pet Canvas at all. The artist did an amazing job and listened when I asked for art revisions. The staff go above and beyond to reply to emails, one member of staff took the time to find real life examples of blanket backgrounds for me.

LOVE PET CANVA I am totally obsessed with my dog and I’ve ordered with Pet CANVA about 6-8 various times, mostly portraits but I’ve also gotten blankets, hoodies, phone cases, stickers and also gifts for friends and I absolutely love every one of them! I do wish the had a zip up hoodie with the portrait on the back 😋

The customer service was beyond… The customer service was beyond excellent. They really know how to taker care of their consumer and they are super kind. They responded to my problem within hours and really appreciate the kind service they provide. Also, they keep in touch with you in case you need any additional help. Couldn’t be any more pleased with their service. Totally recommend purchasing from them!!!!

Quality Product, Quality Service The order process was very easy and smooth, as well as selecting a background and confirming my order. There was some delay in shipping (third party) and PetCanva was VERY responsive to me in sorting out the details of my shipment and helping to make sure everything was okay with my order. My product arrived promptly after, with the blanket being incredibly soft and the artwork incredibly detailed and accurate! Placed another order within 3 days - a great gift idea.