SZYMANSKI, MELISSA
GBThe salesman was very friendly and … The salesman was very friendly and knowledgeable about their products. The installers were quick, efficient and did a great job. Overall we are very satisfied and would definitely recommend them!
BARRETT, BARBARA & MICHAEL
GBBad customer service Installer did not have strip for end of carpet to hall, said he thought looked better. He thought he broke a closet door, said he wasn't supposed to take door down. Found part after he left not broken just fell off.
CARLY
GBWon't be going back I picked out a remnant that needed to be shortened and they never shortened it. So I discovered it after I had gotten home and it didn't fit in the room. I had to take it back and they did fix it at no charge. I also had a runner installed in my front hall and stairs. It was suppose to be bound along the sides, they did not bind it yet I was charged for the binding. It also took the installer much longer because it was not cut prior and the installer had to use alot of tacks to put it in. It looks alright but I feel it could look better if it was done they way I was told it would be done. They never followed up with me about getting the doors cut, I had to call them. Basically overall the customer service it just not there. I have since found a different place with just as many remnants to choose from and better $$.
Seger Caroline
AFTremendous client care Tremendous client care! You are the most learned and expert in creation more exertion and making it speedy and helpful to communicate an exceptional and basic method of passing on astounding work. Significantly Recommended
BENEDEK, ALEX & JANICE
GBSalesman and carpet are awesome, install had some issues. Our salesman, the carpet and the price were great. I was upset with the installation as they only sent 1 guy and we had a huge carpet that was 15 ft wide and needed to go to a 2nd floor. What were they thinking? Needless to say my husband helped the guy but having had rotator cuff surgery and herniated discs in his back I was happy he only ended up being sore as opposed to major problems.Also, someone didn't quite measure accuratley and our closets weren't carpeted as expected. Makes me not so sure I would do bussiness there again.