GREAT STORE, SELECTION & STAFF We visited the store because I spilled red nail polish on a oatmeal color berber carpet...needless to say....had to replace the carpet. We visited the store, was greeted by two associates, who showed us the remnant options based upon the size room. The staff are knowledgeable and no pressure, we went home, re-measured to make sure we had the size correct and returned to the store for the purchase. My husband has commented many times that he wishes we had that same carpet throughout the house because it's absolutely beautiful in color, nap and wear. GREAT STORE & SUPERIOR STAFF

The salesman was very friendly and … The salesman was very friendly and knowledgeable about their products. The installers were quick, efficient and did a great job. Overall we are very satisfied and would definitely recommend them!

Not so happy I've used them before, did not show up on day they said. Tried again with another property, showed up late, quality of work this time was not good. Will be getting carpeting in another property soon, needless to say I will NOT be using them. Communication is not good, and the floor installed in the kitchen is definitely not professional. Carpet seems ok, bathroom floor is good. For the price, I feel I should be happy, really was not.

don't do it! they promised to redo my bathroom floor,but didn't even know how to put up baseboards! and then charged me for it! on top of that they didn't install the sink or the toilet properly. I had to Fix it myself.

Worse customer service.beware of owner, he's a liar. We have a restaurant business. We wanted to fix the floor and we wanted to go with a company so we will have decent installation. Dining room came out fine . Kitchen linoleum was left with bubbles. Men bathroom not leveled and the hallway is the biggest part. One tile is broken . Finishing not professional and all our customers can see the difference . Now everybody know about the source of this bad work. The installer they sent , all we heard from him were F words on a daily basis. He never stopped from using this word . The owner Warren promised us to send the installer to fix the hallway and the bubble nobody showed up. He told us 3 times he is going to send somebody or he is coming at 3 o'clock to check the floor, he hold us every time without any excuse and he ended up being a liar . I took pictures and ready to take them to court because the job they did is not worse the big amount of money I paid And the linoleum I ordered was different than the one they installed but I had to take it because of them taking at least 5 more days to get the right one. Now everybody should know with who u will be dealing . My friend wanted to go with them for her kitchen floor because she lives in north tonawanda , she changed her mind and she was aware of their bad customer service.