Friendly Staff! The staff at Warren's Carpet were very friendly and tried to be accomodating. I think our floor was installed by an independent contractor who was also very nice. When some problems arose with the installation, the contractor promised to return on two occasions and never did. After contacting Warren's, the work was finally finished by a Warren's employee. I felt that, when I had complaints, someone from Warren's (probably Warren) should have come to my house and look at the problems. We love the flooring we selected and feel the price was fair for the work done.

Won't be going back I picked out a remnant that needed to be shortened and they never shortened it. So I discovered it after I had gotten home and it didn't fit in the room. I had to take it back and they did fix it at no charge. I also had a runner installed in my front hall and stairs. It was suppose to be bound along the sides, they did not bind it yet I was charged for the binding. It also took the installer much longer because it was not cut prior and the installer had to use alot of tacks to put it in. It looks alright but I feel it could look better if it was done they way I was told it would be done. They never followed up with me about getting the doors cut, I had to call them. Basically overall the customer service it just not there. I have since found a different place with just as many remnants to choose from and better $$.

Not so happy I've used them before, did not show up on day they said. Tried again with another property, showed up late, quality of work this time was not good. Will be getting carpeting in another property soon, needless to say I will NOT be using them. Communication is not good, and the floor installed in the kitchen is definitely not professional. Carpet seems ok, bathroom floor is good. For the price, I feel I should be happy, really was not.

Great service We wish we would have been told that the carpet we selected would show a lot of footprints, but we got used to that. The installers arrived on time and did what appears to be a great job of putting the carpet in. They worked quickly and cleaned up before they left. Very satisfied.

Slight goof up I needed to replace the carpet in front of my counter tops and refrigerator. I brought in the old one to be used for a pattern. The was a spot on the old one where the binding had started to separate from the carpet itself. Unfortunately, the blemish was incorporated into the new piece of carpet. I would have expected that something so noticeable would have been corrected. Who has a 6" bubble in a straight line section of carpet?