The whole story The whole story: great product, was frustrated that I lost the lock cylinder, happy to learn I could replace it, so I did, purchase easy, arrived quickly, works great. Then yesterday, I found the old cylinder! Someone had left it on a ledge near bike parking area I use occasionally. Thank you to the good Samaritan! Now I can order a new shackle and have two locks.

Great Customer Service!!! Working with the team, I was able to get new keys and new cylinders made for my tiger lock. The team was very responsive, was very accommodating, and knew exactly what to do in order to resolve the problem. It’s rare to get customer service this awesome in this day and age. Keep up the great work Tigr Lock!!!

The keyhole requires frequent flushing… The keyhole requires frequent flushing with lubricant to allow the key to be fully inserted. As a theft discouraging device, though, it is great! My real complaint is with places that do not provide a way to properly anchor the locked bike.

excellent real life theft deterrent I’ve been using TIGR ti locks for 4 years now…..so what is important about the lock is that on an attempt in London the thieves gave up. They couldn’t cut or twist and didn’t grind because of the location. I know it costs a little more but it’s so much better than even a kryptonite new york which thieves have managed to get through and weighs a tonne. Plus TIGR customer service has been top drawer. I have 3 of their ti locks now to use across two people bikes. I trust the locks more than the insurance companies…the only thing that I would say is can we get Tigr locks on the sold secure list so they are insurance approved?

I ordered the TiGr blue mini + I ordered the TiGr blue mini +. The customer service was incredibly efficient and super friendly. The lock arrived within a week. It surpasses all my expectations. i can lock up much quicker without fussing around for the key, and it is light and sleek. I would highly recommend it and the company overall. Many thanks.