Great Customer Service!!! Working with the team, I was able to get new keys and new cylinders made for my tiger lock. The team was very responsive, was very accommodating, and knew exactly what to do in order to resolve the problem. It’s rare to get customer service this awesome in this day and age. Keep up the great work Tigr Lock!!!

Easy five star Easy five star. I've had a total of four TiGr locks now, beginning with when they first started out. All of them are still in service. Their communications, responsiveness and promptness in shipping are all excellent. As an added bonus, they're a father and son company actually based in the U.S. They can't be beat in terms of weight to performance. Worth every penny. A gold standard in bike locks.

excellent real life theft deterrent I’ve been using TIGR ti locks for 4 years now…..so what is important about the lock is that on an attempt in London the thieves gave up. They couldn’t cut or twist and didn’t grind because of the location. I know it costs a little more but it’s so much better than even a kryptonite new york which thieves have managed to get through and weighs a tonne. Plus TIGR customer service has been top drawer. I have 3 of their ti locks now to use across two people bikes. I trust the locks more than the insurance companies…the only thing that I would say is can we get Tigr locks on the sold secure list so they are insurance approved?

This was my second purchase of a TiGr… This was my second purchase of a TiGr bike lock, replacing a stolen ebike (when I did not use the lock, alas). Only disappointment was not being able to get the replacement as Titanium, but so goes the world. Purchase was clear, came on time, well packaged, and with central key registration function.

The keyhole requires frequent flushing… The keyhole requires frequent flushing with lubricant to allow the key to be fully inserted. As a theft discouraging device, though, it is great! My real complaint is with places that do not provide a way to properly anchor the locked bike.