I purchased so far 4 DVR 16 channel for… I purchased so far 4 DVR 16 channel for 4 different locations cameras are good but every time I had to swap the DVR. Never got the good one in first place

Don't Even Think About Shopping Anywhere Else!! Everything from the first contact and answering my questions (all of them, and I had a lot) was first class. Shipping was super quick and customer service after the sale is by far top notch. Thank you to all of the staff @ Revo America!! A customer for life. Jeff E

I called customer/tech support on… I called customer/tech support on trying to get some perameters set up on my newly purchased system. The gentleman tried to help me but, couldn’t. He created a case # for the higher level tech support to reach back out to me. Two weeks later I recached back out and was told the case is still open. It has now been 3 weeks and no response back from Revo tech support. I work in retai l/ tech support myself and this is clearly less than acceptable!

The packaging and shipping of the DVR… The packaging and shipping of the DVR and Cameras was very good. The ability to talk to your technical team both pre-sales and after the unit arrived was superior. The promise for other browsers will be welcomed in the future. I understand more videos will becoming this will help new users install and setup the system and remote viewing platforms. Very very pleased would recommend Revo to all.

Cameras keep going out Cameras keep going out. I have the wireless cameras. Contacted support they told me readjust antenna informed them that if I unplug them let them sit for a couple of minutes plug back in they work for a couple of days. Not convenient since they are 3 levels up on the house!!!!!