Bobby S Myers
GBThe worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!
Heather Tatlow
CAThe worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away
Norm Blais
CAThe alarm system came with the house The alarm system came with the house. It desperately needed servicing and a full reset. Luis spent a couple hours verifying everything. Later Ély patiently walked me through setting up the phone app and verifying that all the functions from furnace to door locks and arming all worked. Excellent service from both tech support and the service technician 👍
Bryce Wright
CAAman Vaid Great Service Aman Vaid the service Tech in the Saskatoon area is awesome. Having an issue with a door sensor that could not be fixed over the phone. Aman showed up and was able to resolve the issue. He takes extra time to verify that the whole system is working properly and explained more option in the panel. Every company needs more employees like Aman.
Michelle R
CABrutal Same thing others are saying... never worked properly and I tried to cancel. Wasn't allowed to!? And now its been 5 years and my term is up and I can't get ahold of anyone to cancel it. I waited on hold for a total of 3 hrs today. 1Hr this morning then had a meeting I had to go to so I hung up. Then same thing happened after another 40min attempt. Finally had more time to sit and wait... I was on hold for 1hr and 30min then got sent to voicemail!