Excellent support - I had to call technical support to help… I had to call technical support to help get my side door sensor fixed. The sensor thought is was open when the door was actually closed. I had accidentally the sensor off the door trim when putting in a new battery and reinstalled the sensor improperly. The tech helped me over the phone and back to normal and 100% functional! Much appreciate the support!

I was having serious problems with my… I was having serious problems with my internet provider and had to change providers. Every time I called Fluent, I was treated with respect. The technicians were very knowledgeable and helped me get my system functioning when I was not able to myself. They did this in short order. I was never put on hold for more than a couple of minutes. Far better service than any internet provider I have used. Many companies could take lessons from Fluent in this regard. Wasting customers time, also wastes customer’s money. Fluent has not done this to me.

The alarm system came with the house The alarm system came with the house. It desperately needed servicing and a full reset. Luis spent a couple hours verifying everything. Later Ély patiently walked me through setting up the phone app and verifying that all the functions from furnace to door locks and arming all worked. Excellent service from both tech support and the service technician 👍

The worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!

Consistent, helpful and friendly service I’m very surprised to see ratings lower than 4 here. My alarm panel had a swollen battery for a while but tonight was the first time I could open the panel to discover this - and why I’ve received system tamper messages. I have been very, very pleased with every call I’ve had with Fluent customer service. They have been patient, helpful and unlike some places you call, they take good notes on their end. Honestly, some of the most consistently positive customer service experiences I’ve had and why I feel compelled to write.