Brutal Same thing others are saying... never worked properly and I tried to cancel. Wasn't allowed to!? And now its been 5 years and my term is up and I can't get ahold of anyone to cancel it. I waited on hold for a total of 3 hrs today. 1Hr this morning then had a meeting I had to go to so I hung up. Then same thing happened after another 40min attempt. Finally had more time to sit and wait... I was on hold for 1hr and 30min then got sent to voicemail!

The worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!

Matt was very understanding about my… Matt was very understanding about my concerns as well as Aaron and Sean. First, Aaron assured me about my safety should a situation arise. Aaron and Sean would try to work around my schedule which was very difficult for me Matt arrived early and was also understanding explaining every detail of the process, teaching me how to work the system. I feel very confident with Fluent, knowing the company is in my best interest.

New Satisfied Fluent Customer I am new to Fluent. I never heard about this security system. I used another popular system for years. But recently moved to another State, and my daughter uses Fluent and recommended them. So far so good. My only complaint was how long it took them to install after my order. But they gave me two free months service for the inconvenience. The service is set up custom to your needs. I like that I choose the number of security features whether it be cameras, doors and or windows. The technician was knowledgeable and professional. I has an overall good experience. I can’t speak to billing issues or cancellation issues as I’m new. I will update if needed but I recommend Fluent at this time.

The worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away