Narciso Lozano
GBThis company is the worst I had the… This company is the worst I had the same experience as most. System never worked properly, won’t let me out of the contract, and when my contract was over they automatically renewed it. I called and they say I had to pay a significant amount of money to cancel. They said the only thing they could do was send a tech out to fix it. A tech was supposed to call to set up a time to come out.That was over a month ago. I have not heard from anyone. I’ve called twice and have heard the same BS “ a tech will contact you”. This is a big SCAM!!
Heather Tatlow
CAThe worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away
Kelcey Reed
GBMy sales lady and installer were awesome My sales lady, Celeste was awesome. She explained everything and ensured I got the best deal. My installer, Matthew was the best technician ever. When I say he knew his stuff, he truly did. I’ll forever reach out to him for security insight!
Bryce Wright
CAAman Vaid Great Service Aman Vaid the service Tech in the Saskatoon area is awesome. Having an issue with a door sensor that could not be fixed over the phone. Aman showed up and was able to resolve the issue. He takes extra time to verify that the whole system is working properly and explained more option in the panel. Every company needs more employees like Aman.
Norma
GBMatt was very understanding about my… Matt was very understanding about my concerns as well as Aaron and Sean. First, Aaron assured me about my safety should a situation arise. Aaron and Sean would try to work around my schedule which was very difficult for me Matt arrived early and was also understanding explaining every detail of the process, teaching me how to work the system. I feel very confident with Fluent, knowing the company is in my best interest.