The worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away

My sales lady and installer were awesome My sales lady, Celeste was awesome. She explained everything and ensured I got the best deal. My installer, Matthew was the best technician ever. When I say he knew his stuff, he truly did. I’ll forever reach out to him for security insight!

Absolutely garbage and thieving… Absolutely garbage and thieving company. Had them for my house for 2 years. In that time they never corrected issues. We canceled once the contract was done with giving them 2 months warningbof our cancelation. They canceled after trying for some time to convince my wife to resign. We didn't. Then once done they stole 4 or 5 months of payments and refuse to return the stolen money. NEVER USE THESE SCAMMERS. THEY DONT CARE ABOUT CUSTOMERS, JUST STEALING YOUR HARD EARNED CASH. If I could give negative stats I would.

This company is the worst I had the… This company is the worst I had the same experience as most. System never worked properly, won’t let me out of the contract, and when my contract was over they automatically renewed it. I called and they say I had to pay a significant amount of money to cancel. They said the only thing they could do was send a tech out to fix it. A tech was supposed to call to set up a time to come out.That was over a month ago. I have not heard from anyone. I’ve called twice and have heard the same BS “ a tech will contact you”. This is a big SCAM!!

Brutal Same thing others are saying... never worked properly and I tried to cancel. Wasn't allowed to!? And now its been 5 years and my term is up and I can't get ahold of anyone to cancel it. I waited on hold for a total of 3 hrs today. 1Hr this morning then had a meeting I had to go to so I hung up. Then same thing happened after another 40min attempt. Finally had more time to sit and wait... I was on hold for 1hr and 30min then got sent to voicemail!