Absolutely garbage and thieving… Absolutely garbage and thieving company. Had them for my house for 2 years. In that time they never corrected issues. We canceled once the contract was done with giving them 2 months warningbof our cancelation. They canceled after trying for some time to convince my wife to resign. We didn't. Then once done they stole 4 or 5 months of payments and refuse to return the stolen money. NEVER USE THESE SCAMMERS. THEY DONT CARE ABOUT CUSTOMERS, JUST STEALING YOUR HARD EARNED CASH. If I could give negative stats I would.

Sam O gave best explanation of tasks & system! Our internet service got updated. After that we had trouble reconnecting our Fluent system to our internet. We wanted a service person to come to our house and help us. Sam O from Fluent arrived and he was able to make the correct connection. In addition, he replaced our lithium batteries that were old and swelling. We asked him to return later in the week to put in a new doorbell cam and a driveway cam. Sam O explained what he was doing at every step of the process. He was courteous and efficient. We appreciate his work and can recommend him as a Fluent service person.

New Satisfied Fluent Customer I am new to Fluent. I never heard about this security system. I used another popular system for years. But recently moved to another State, and my daughter uses Fluent and recommended them. So far so good. My only complaint was how long it took them to install after my order. But they gave me two free months service for the inconvenience. The service is set up custom to your needs. I like that I choose the number of security features whether it be cameras, doors and or windows. The technician was knowledgeable and professional. I has an overall good experience. I can’t speak to billing issues or cancellation issues as I’m new. I will update if needed but I recommend Fluent at this time.

I forgot my password since first day… I forgot my password since first day 07/04/24. I am not getting the option to renew password as the link to to do so expires very quickly after taking a long time to pop up in my email. to date I have been unable to sign in and login in. I was originally willing to wait a couple days but now I want subscription cancellation and my payment refund.....Sandra B

Consistent, helpful and friendly service I’m very surprised to see ratings lower than 4 here. My alarm panel had a swollen battery for a while but tonight was the first time I could open the panel to discover this - and why I’ve received system tamper messages. I have been very, very pleased with every call I’ve had with Fluent customer service. They have been patient, helpful and unlike some places you call, they take good notes on their end. Honestly, some of the most consistently positive customer service experiences I’ve had and why I feel compelled to write.