New Satisfied Fluent Customer I am new to Fluent. I never heard about this security system. I used another popular system for years. But recently moved to another State, and my daughter uses Fluent and recommended them. So far so good. My only complaint was how long it took them to install after my order. But they gave me two free months service for the inconvenience. The service is set up custom to your needs. I like that I choose the number of security features whether it be cameras, doors and or windows. The technician was knowledgeable and professional. I has an overall good experience. I can’t speak to billing issues or cancellation issues as I’m new. I will update if needed but I recommend Fluent at this time.

The worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!

I was having serious problems with my… I was having serious problems with my internet provider and had to change providers. Every time I called Fluent, I was treated with respect. The technicians were very knowledgeable and helped me get my system functioning when I was not able to myself. They did this in short order. I was never put on hold for more than a couple of minutes. Far better service than any internet provider I have used. Many companies could take lessons from Fluent in this regard. Wasting customers time, also wastes customer’s money. Fluent has not done this to me.

Brutal Same thing others are saying... never worked properly and I tried to cancel. Wasn't allowed to!? And now its been 5 years and my term is up and I can't get ahold of anyone to cancel it. I waited on hold for a total of 3 hrs today. 1Hr this morning then had a meeting I had to go to so I hung up. Then same thing happened after another 40min attempt. Finally had more time to sit and wait... I was on hold for 1hr and 30min then got sent to voicemail!

Instilling a new carbon monoxide in my house seemed so simple with Kurt’s help. The technician Kurt answered all my questions. He helped me set up my new Carbon Monoxide detector He is knowledgable, respectful and made my inquiries easy. Thank you Kurt!