Consistent, helpful and friendly service I’m very surprised to see ratings lower than 4 here. My alarm panel had a swollen battery for a while but tonight was the first time I could open the panel to discover this - and why I’ve received system tamper messages. I have been very, very pleased with every call I’ve had with Fluent customer service. They have been patient, helpful and unlike some places you call, they take good notes on their end. Honestly, some of the most consistently positive customer service experiences I’ve had and why I feel compelled to write.

Personally like to thanks CJ" Bernalou… Personally like to thanks CJ" Bernalou Dela Cerna" for her cooperative and patience support on site issue we had on the Circle with Disney

brutal company stay away i have had… brutal company stay away i have had issuies for 3 years with there equipment not working now my whole system dont work spent 6 housrs on the phone over the. weekend finally asked to talk to a supervior on sunday still waiting on call back from this compant dont sign any contracts with them

This company is the worst I had the… This company is the worst I had the same experience as most. System never worked properly, won’t let me out of the contract, and when my contract was over they automatically renewed it. I called and they say I had to pay a significant amount of money to cancel. They said the only thing they could do was send a tech out to fix it. A tech was supposed to call to set up a time to come out.That was over a month ago. I have not heard from anyone. I’ve called twice and have heard the same BS “ a tech will contact you”. This is a big SCAM!!

The worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!