Very Professional & Courteous Juan was the installer that came to my home. He was fantastic. There were a few issues beyond his control that he was patient and understanding about. Very professional. Very courteous. I wish every installer and worker that came to my home were as awesome as Juan. DFW Security gets great reviews, hopefully they stand up. So far so good though.

Be sure to document services you agree too. Great technician came out (Corey), great service ( have been with them for 3-5 years now) but when it came to moving house and transferring service the sales person I spoke with gave misleading information. Not impressed with how they tried to rectify my situation. Be sure you document what they say so you don’t end up with cost surprises.

Top-notch service and support Top-notch service and support. I picked my last provider based on service and that was great, but I was completely without support. DFW Security is 10/10 in both arenas, as well as everyone I spoke to being extremely kind and helpful. I've recommended them to absolutely everyone and will continue to do so.

I requested a technician to come out to… I requested a technician to come out to my home and install an additional camera. Juan, the technician, was sent. This gentleman was very professional and courteous. He installed the camera within an hour. I am very satisfied with the service I received. On a scale of 1 to 10, I would have to say that the technician is a 10. Great job, Juan!!

#SatisfiedCustomer UPDATE: Yes, I intended to mark this as 5 stars, not 1! My bad. I am completely satisfied with the equipment and service that DFW Security has provided my family this year! I know the system works, because we accidently hit the silent alarm once, and the Johnson county fire trucks showed up at our house very quickly. We live in Godley TX, and DFW Security is one of the few metroplex security companies that services homes this remote. We are happy with the choice we made to use DFW Security for our alarm needs!