Paul Williams
GBI requested a technician to come out to… I requested a technician to come out to my home and install an additional camera. Juan, the technician, was sent. This gentleman was very professional and courteous. He installed the camera within an hour. I am very satisfied with the service I received. On a scale of 1 to 10, I would have to say that the technician is a 10. Great job, Juan!!
Cynthia D.
GBDFW Security is the best! We have been using DFW Security for a long time. We needed to upgrade our security service and Jennifer L. was amazing and helping us getting things scheduled/ordered. She respond so quickly to emails and is just the nicest person. Shawn, our technician was marvelous. He did a wonderful job with the upgrades (taking time to pet our pup who was following him around). He was so kind and really made sure we had what we needed. The customer service from start to finish is exceptional. They are flexible, kind and very responsive. They agreed to come later when I had a work emergency come up. Best security service around.
JEFF ENGLISH
GBThanks to DFW Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.
Joe
GBExcellent service Excellent service, techs were very professional, on time, neat and clean. They did a great job going over system and helping us install apps on phone. Highly recommend security company. The equipment is state of the art and reasonably priced.
Ena Van Froogel
GBTop-notch service and support Top-notch service and support. I picked my last provider based on service and that was great, but I was completely without support. DFW Security is 10/10 in both arenas, as well as everyone I spoke to being extremely kind and helpful. I've recommended them to absolutely everyone and will continue to do so.