Excellent service Excellent service, techs were very professional, on time, neat and clean. They did a great job going over system and helping us install apps on phone. Highly recommend security company. The equipment is state of the art and reasonably priced.

#SatisfiedCustomer UPDATE: Yes, I intended to mark this as 5 stars, not 1! My bad. I am completely satisfied with the equipment and service that DFW Security has provided my family this year! I know the system works, because we accidently hit the silent alarm once, and the Johnson county fire trucks showed up at our house very quickly. We live in Godley TX, and DFW Security is one of the few metroplex security companies that services homes this remote. We are happy with the choice we made to use DFW Security for our alarm needs!

Kinda unsure...... I activated my alarm by mistake and the person on the other stated cops would be called, thankfully I had not registered my system with FWPD so they didn’t send them out. Come to find out, programmer had put in WRONG password!!! Had police been dispatched, I would have been fined!

Misleading information Misleading information! New service, old wiring and now expected to pay for new sensor otherwise can't use the system. Salesperson should have explained if we use old wiring you will have to pay for any new parts needed, we may have gone with a complete new system or warranty. We weren't given any options only told GREAT we can use your old system. Also, horrible customer service, tech came out and started arguing with me and I quickly felt uncomfortable. Immediately called DFW Security and they pretty much refuse to replace part unless I pay for it. They didn't care about the misleading information, lack of information or their tech arguing with me.

Thanks to DFW Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.