The movers performed very well The movers performed very well. The admin staff were dishonest. They attempted to change delivery date of our furniture so they could "jack" the agreed price up thousands of dollars.

Moving Sucks, American Van Lines Doesn't communication with driver/packer Randy throughout the process actually made moving tolerable. the quoting process, too, was accurate and easy. Randy's crew loaded my entire house and 2 garages (in FL) into his 18 wheeler within about a day, and unloaded it in Indiana in about half a day. excellent crew and AVL over-delivered.

My pickup was delayed by 2 days after I… My pickup was delayed by 2 days after I had booked the move months in advance. If I had been moving a short distance it wouldn’t have been a big deal but I was moving 1800 miles. It was extremely stressful because I had to rearrange so many different things, including my job. UPDATE: American did reach out to me and an amicable resolution was reached and I do appreciate the follow up.

The driver and loaders were absolutely… The driver and loaders were absolutely wonderful loading and unloading our contents and keeping me informed of pick up and delivery times. I would highly recommend American van lines to any one moving across country

Good experience! My furniture was packed and delivered with great care! The movers showed up on the day they were supposed to come. I was kept notified of their progress on the way here. They were polite and efficient and very helpful. My only negative comment Is that I got less than 24 hrs notice about both pickup and delivery and they wanted to make changes to those dates with short notice due to an equipment problem.