D. Drake
GBWe moved from California to Ohio We moved from California to Ohio. We chose American Van Lines based on their past reviews and competitive pricing. Everyone we interacted with was very friendly, helpful and got back to us quickly if we had any questions. Our furniture arrived on time with no damage. I recommend their services if you have a move in your future.
Nancy Halverson
GBGood experience! My furniture was packed and delivered with great care! The movers showed up on the day they were supposed to come. I was kept notified of their progress on the way here. They were polite and efficient and very helpful. My only negative comment Is that I got less than 24 hrs notice about both pickup and delivery and they wanted to make changes to those dates with short notice due to an equipment problem.
Robin Waddell
GBMy pickup was delayed by 2 days after I… My pickup was delayed by 2 days after I had booked the move months in advance. If I had been moving a short distance it wouldn’t have been a big deal but I was moving 1800 miles. It was extremely stressful because I had to rearrange so many different things, including my job. UPDATE: American did reach out to me and an amicable resolution was reached and I do appreciate the follow up.
Richard Miles
GBThe movers performed very well The movers performed very well. The admin staff were dishonest. They attempted to change delivery date of our furniture so they could "jack" the agreed price up thousands of dollars.
Glenn
GBThey were very professional They were very professional. They showed up on time and delivered on time and showed care for our belongings. Moving is very stressful. Thank heaven American added no more stress for us.