gBeaTz
USMoving Sucks, American Van Lines Doesn't communication with driver/packer Randy throughout the process actually made moving tolerable. the quoting process, too, was accurate and easy. Randy's crew loaded my entire house and 2 garages (in FL) into his 18 wheeler within about a day, and unloaded it in Indiana in about half a day. excellent crew and AVL over-delivered.
Nancy
USGood move 🙂 They packed, wrapped & secured all of our furniture and mattresses. They also did a very good job of picking up our stuff and delivering it in a very timely manner in fact the delivery was a day earlier than originally anticipated making us happy customers. We are missing 2 lampshades & lamp accessories but we’re confident American Van Lines will make it right
Robin Waddell
USMy pickup was delayed by 2 days after I… My pickup was delayed by 2 days after I had booked the move months in advance. If I had been moving a short distance it wouldn’t have been a big deal but I was moving 1800 miles. It was extremely stressful because I had to rearrange so many different things, including my job. UPDATE: American did reach out to me and an amicable resolution was reached and I do appreciate the follow up.
Richard Miles
USThe movers performed very well The movers performed very well. The admin staff were dishonest. They attempted to change delivery date of our furniture so they could "jack" the agreed price up thousands of dollars.
Adam I.
USOur 600+ mile move went well thanks to… Our 600+ mile move went well thanks to AVL. Bob made making an inventory list easy, and even provided guidance and patient advice. Jennifer did the same when it came time for a final review and patiently handled our many inventory updates. Our driver Donnie and his team were professional and efficient, meeting us at our location on the day promised. We appreciate everyone's efforts in getting us to our new home smoothly.