My pickup was delayed by 2 days after I… My pickup was delayed by 2 days after I had booked the move months in advance. If I had been moving a short distance it wouldn’t have been a big deal but I was moving 1800 miles. It was extremely stressful because I had to rearrange so many different things, including my job. UPDATE: American did reach out to me and an amicable resolution was reached and I do appreciate the follow up.

I liked the driver and his helper I liked the driver and his helper. For the most part the company did well, I was disappointed that I could not get calls responded to. There was not much energy to return calls or they were returned a good while after. It was my first time moving across country and needed more info to feel more at ease. At the end of the day, my stuff was picked up. I didn't realize how big the truck was, but they delivered in an amazing amount of time. They dropped it off and it all went well.

We moved from California to Ohio We moved from California to Ohio. We chose American Van Lines based on their past reviews and competitive pricing. Everyone we interacted with was very friendly, helpful and got back to us quickly if we had any questions. Our furniture arrived on time with no damage. I recommend their services if you have a move in your future.

Outstanding employees I received five star service from American Van Lines employees from start to finish for a move halfway across the country. Outstanding!

Good experience! My furniture was packed and delivered with great care! The movers showed up on the day they were supposed to come. I was kept notified of their progress on the way here. They were polite and efficient and very helpful. My only negative comment Is that I got less than 24 hrs notice about both pickup and delivery and they wanted to make changes to those dates with short notice due to an equipment problem.