The crew was excellent The crew was excellent. They were early, which was great. Very personable.

Easy to work with and very understanding We hired this company to move all our boxes and furniture to Naples, Italy. To say the least it was such a great decision. Super friendly, diligent and they were accommodating with pricing. Everything was shipped by boat in a shared carrier. Having our things get mixed up with someone else's was a big concern of ours. They told us that wouldn't happen and we took their word for it. About 6 weeks later we received everything. A few boxes were bent but nothing was damaged on the inside. Our furniture was in perfect condition. Whole staff at Shepherd was easy to work with

Ottawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.

Just got the internet up in running at… Just got the internet up in running at our new place in Finsbury Park London. Now it's time to thank the company responsible for making it happen. Couldn't have gotten all my furniture and art collection there without these guys. They were very friendly throughout the whole experience. They stayed available to ask follow up questions and calls. Honest about prices, timing and all details of the move right from the start. Personal advice to those moving internationally: make sure to pack a big suitcase of clothes because you're going to be without them for a month if you ship them. I called 3 other movers that offer a similar service in the area. This was by far the option in terms of pricing, industry knowledge and customer service.

Long Move but They did Great! After I booked my move with Shepherd they began the process right away. Things were great before the physical move even began. They sent over a team to pack one day and the move was the following day. With the move being to Sydney, Australia I thought it was very important to have packing done correctly. Which is why I paid extra to have their guys do it. On top of the packing their team handled all the paperwork for customs clearance. I can't even imagine how difficult organizing customs forms during Covid-19 must be but they really made it happen. Considering how long all of our boxes and furniture were traveling - it was great to see everything arrive at the other end in tip top shape. Not one thing went missing.